Field Technician

Boingo•El Paso, TX

49d•Onsite

About The Position

Boingo simplifies complex wireless challenges to connect people, businesses, and things. For 20 Years, Boingo has been leading the way, pioneering first after first. No matter what wireless technology comes next, Boingo will be there! Boingo has a healthy pipeline of projects, and a track record of developing staff to the next level. That combination makes this a strategic career move for you! As our Network Technician, you’ll join a team dedicated to building and supporting high caliber wireless network services in military housing. In this role, you will be able to grow in your network support and engineering capabilities, as you diagnose, maintain, upgrade and repair a variety of networked products. Your technical and interpersonal skills are key as you will be the Boingo representative with clients! Boingo has a healthy pipeline of projects, and a track record of developing staff to the next level. That combination makes this a strategic career move for you!

Requirements

At least 2 years of recent field experience installation of structured cabling (Fiber, Cat 5, Cat 6) as well as the network equipment that attaches to structured cabling in commercial setting – pulling, running, testing, terminating
Prior experience in both mechanical and fusion splicing
Prior experience installing and supporting network equipment such as: VOIP, WAPs, cameras, CATV, Security Systems, IP Surveillance, card access, speakers, stereo, amenity systems, energy management systems, network servers, routers, switches, racks, or digital streaming media
Able to work outdoors in all weather conditions. Weekend and night work will occasionally be required

Responsibilities

Diagnose, repair, and provide technical support with Wireless Access Points, Enterprise Switches, structured cabling, fiber optic cabling, and network hardware in MDU environments
Perform network maintenance to alleviate system outages including distribution systems and hardware
Install and repair fiber distribution infrastructure
Provide quality service and customer support during field visits or dispatches
Participate in the installation and activation of building infrastructure including wiring systems, fiber optics, data and video electronics
Problem-solve with end-users and support the organizations mission to deliver exceptional customer service