Field Technician

EchoStar•Niles, MI

13d•Onsite

About The Position

Field Technicians visit customers’ homes to install and service DISH equipment and smart home products, resolve problems, and introduce customers to smart home technology. They educate customers on using their technology and offer additional services when helpful. Technicians work independently while remaining connected with the team, maintain a clean work area, and provide a professional customer experience. The company provides paid training covering installation and service procedures, smart home technology, customer education, and experienced technicians’ best practices. The position includes a company-provided van, tools, and uniforms. Compensation is $18.75 per hour. The posting describes performance-based bonus potential of up to $6,400 in the first year and up to $9,100 annually thereafter, as well as AwardPerqs for high performers. The role offers advancement opportunities, including an automatic promotion after six months with a $1-per-hour raise and additional performance-based promotions with 5–10% pay increases. Employment is contingent on passing a pre-employment screen, including a drug test and acceptable driving record.

Requirements

Valid driver’s license; driving a company vehicle to customer sites and regional offices is an essential job function.
Willingness to travel as needed and work a flexible schedule that may include evenings, weekends, or holidays.
Ability to climb ladders up to 40 feet.
Ability to lift up to 70 pounds.
Must meet and maintain a 335-pound weight limit.
Customer focus and ability to build trust and create a great customer experience.
Problem-solving ability to handle a variety of challenges on the spot.
Determination to work in tight spaces and all kinds of weather.
Adaptability to handle changes and unexpected tasks.
Successful completion of a pre-employment screen, including a drug test, and an acceptable driving record.

Responsibilities

Install and service DISH equipment and smart home products in customers’ homes.
Resolve customer problems and introduce customers to smart home technology.
Teach customers how to use their technology and offer additional services when helpful.
Maintain a clean work area and professional attitude while working independently and staying connected with the team.
Travel to customer sites and regional offices while driving a company vehicle.