Field Technician

Vancer • Omaha, NE

1d

About The Position

The RION Equipment Field Technician diagnoses, repairs, and performs scheduled preventive maintenance on a variety of RION Equipment models. The role provides service at customer sites or in the field and supports high customer satisfaction through expert equipment service. Driving is essential, and field technicians safely operate a service van. The position also involves customer service, daily documentation, parts and warranty administration, safety practices, and hands-on mentoring of apprentice mechanics. RION Equipment describes opportunities for technical and professional development and provides ongoing training.

Requirements

• Ability to interpret electrical and hydraulic schematics.
• Ability to diagnose and repair electrical, hydraulic, mechanical, LP, steering, transmission, and engine systems.
• Ability to independently perform tune-ups and preventive maintenance.
• Ability to troubleshoot complex electrical systems on internal-combustion and electric trucks.
• Valid driver's license; driving is essential.
• Ability to safely operate a service van in field roles and follow safety protocols.

Responsibilities

• Interpret electrical and hydraulic schematics.
• Diagnose and repair electrical, hydraulic, mechanical, LP, steering, transmission, and engine systems.
• Perform tune-ups and preventive maintenance independently.
• Troubleshoot complex electrical systems on internal-combustion and electric trucks.
• Prepare for daily operations by reviewing schedules and checking tools and supplies.
• Properly use and maintain special and standard tools.
• Verify warranties and manage core and remanufactured part returns.
• Conduct failure analysis across equipment systems.
• Safely operate a service van in field roles and follow safety protocols.
• Mentor apprentice mechanics through hands-on training.
• Deliver excellent customer service and follow company policies.
• Identify, order, and return parts accurately.
• Maintain a valid driver's license; driving is essential.
• Complete required documentation and reports daily.
• Provide repair quotes and reference flat-rate pricing.
• Assist with parts handling and cleaning as needed.
• Participate in ongoing equipment training.
• Perform hydraulic cylinder tests and safety checks.
• Maintain a clean work area in accordance with safety and contamination standards.

Benefits

• Medical insurance and FSA/HSA plans
• Dental insurance
• Vision insurance
• Paid vacation and holidays
• Company-paid basic life insurance
• Supplemental term life insurance
• 401(k) with match
• Tuition reimbursement
• In-house training department
• Paid military leave
• Short- and long-term disability
• Safety glasses

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed