Field Technician

MedScope Installation • Bradenton, FL

18d

About The Position

MedScope supports users of Personal Emergency Response Systems (PERS), helping people—including many Medicaid members—remain safe and independent in their homes. This is a 1099 independent contractor role suited to people seeking supplemental, low-complexity work. Installers set their availability and capacity in advance. Jobs are assigned, and installers coordinate appointments directly with members or caregivers and complete the work within required service-level timeframes. Compensation is per trip, based on one-way mileage, regardless of whether an installation is completed. The posting lists rates of $32 for 0–25 miles, $48.50 for 25.1–40 miles, $72 for 40.1–75 miles, and $90 for 75.1 miles or more.

The role involves traveling to members’ homes to deliver, install, set up, and test emergency response equipment; explaining device use and maintenance; resolving technical issues; maintaining records; and completing required paperwork. Most jobs take 15–20 minutes. The work requires regular travel and may involve bending, kneeling, reaching, climbing stairs, and handling lightweight equipment, typically under 10–15 pounds.

Requirements

• Have a vehicle and provide valid driver’s license, vehicle registration, and auto insurance documentation.
• Be willing to complete background checks and training.
• Have excellent verbal and written communication skills.
• Have a working email address, a smartphone with voicemail, and basic computer skills.
• Have a high school diploma or equivalent.
• Be able to work independently.
• Be committed to meeting or exceeding service-level requirements.

Nice To Haves

• Field technician, cable, or alarm installation experience.

Responsibilities

• Coordinate appointment scheduling directly with clients.
• Deliver, initially set up, and test personal emergency response equipment in clients’ homes.
• Educate clients and caregivers on device usage, features, and maintenance.
• Troubleshoot and resolve technical issues during installation.
• Maintain accurate records of installations, service calls, and client interactions using company software.
• Collaborate with member support and installer coordinators to provide seamless support to members.
• Obtain appropriate signatures via DocuSign on required paperwork during installation appointments.
• Adhere to safety protocols, regulatory requirements, and company policies during installations.

Benefits

• Paid for every trip, including when installations cannot be completed.
• Most jobs take 15–20 minutes.
• Installers set their availability and capacity, and work is assigned accordingly.
• Opportunity to contribute to the safety and wellbeing of members in the community.

What This Job Offers

• Education Level: High school or GED