Field Technician

Nebraska Machinery Company•Sioux City, IA

About The Position

The RION Equipment Field Technician diagnoses, repairs, and performs scheduled preventive maintenance on a variety of RION Equipment models. The role delivers expert service at customer sites or in the field to support high customer satisfaction. Field technicians safely operate a service van and follow company safety protocols. The position also includes mentoring apprentice mechanics, providing customer service, preparing repair quotes, handling parts, and completing required documentation. Ongoing training helps technicians stay current on equipment.

Requirements

  • Valid driver’s license; driving is essential.
  • Ability to interpret electrical and hydraulic schematics.
  • Ability to diagnose and repair equipment systems, including electrical, hydraulic, mechanical, LP, steering, transmissions, and engines.
  • Ability to perform tune-ups and preventive maintenance independently.
  • Ability to troubleshoot complex electrical systems on IC and electric trucks.

Responsibilities

  • Interpret electrical and hydraulic schematics.
  • Diagnose and repair electrical, hydraulic, mechanical, LP, steering, transmission, and engine systems.
  • Perform tune-ups and preventive maintenance independently.
  • Troubleshoot complex electrical systems on internal-combustion and electric trucks.
  • Prepare for daily operations by reviewing schedules and checking tools and supplies.
  • Use and maintain special and standard tools properly.
  • Verify warranties and manage core and remanufactured-part returns.
  • Conduct failure analysis across equipment systems.
  • Safely operate a service van for field work and follow safety protocols.
  • Mentor apprentice mechanics through hands-on training.
  • Provide excellent customer service and follow company policies.
  • Identify, order, and return parts accurately.
  • Complete required documentation and reports daily.
  • Provide repair quotes and reference flat-rate pricing.
  • Assist with parts handling and cleaning as needed.
  • Participate in ongoing training to stay current on equipment.
  • Perform hydraulic cylinder tests and safety checks.
  • Maintain a clean work area that complies with safety and contamination standards.
  • Maintain a valid driver’s license; driving is essential.

Benefits

  • Medical insurance and FSA/HSA plans
  • Dental insurance
  • Vision insurance
  • Paid vacation
  • Paid holidays
  • Company-paid basic life insurance
  • Supplemental term life insurance
  • 401(k) with match
  • Tuition reimbursement
  • In-house training department
  • Paid military leave
  • Short- and long-term disability
  • Safety glasses
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