Field Technician

EchoStar•Castle Rock, CO

3d•Onsite

About The Position

Field Technicians visit customers’ homes to troubleshoot issues, install and service DISH equipment and smart home products, and introduce customers to smart home technology. They teach customers how to use their technology and offer additional services when helpful. Technicians maintain a clean work area and a professional attitude while working independently and staying connected with the team. EchoStar provides paid training covering installation and service procedures, smart home technology, customer education, and best practices developed by experienced technicians. The role offers opportunities for career growth and promotion, including an automatic promotion after six months with a $1-per-hour raise and further performance-based promotions.

Requirements

Valid driver’s license and a clean driving record.
Willingness to travel as needed and work shifts that may include evenings, weekends, or holidays.
Ability to climb ladders up to 40 feet.
Ability to lift up to 70 pounds.
Must meet and maintain a 335-pound weight limit.
Ability to build customer trust and create a positive customer experience.
Problem-solving ability to address a variety of challenges on the spot.
Determination to work in tight spaces and all kinds of weather.
Adaptability to handle changes and unexpected tasks.
Successful completion of a pre-employment screen, including a drug test and acceptable driving record.

Responsibilities

Visit customers’ homes to solve problems and introduce them to smart home technology.
Install and service DISH equipment and smart home products in customers’ homes.
Teach customers how to use their technology and offer additional services when helpful.
Keep the work area clean and maintain a professional attitude.
Work independently while staying connected with the team.