Field Technician

Wire 3 • Albany, GA

14d • $21 - $24

About The Position

As an FTTH (Fiber to the Home) technician, you will be an initial point of contact for customers, helping ensure a seamless installation process and an excellent customer experience through delivery of ultra-high-speed internet service. Wire 3 provides high-speed fiber internet to residential and business customers in Florida.

Requirements

• Strong teamwork and customer service skills.
• Basic computer and home networking knowledge.
• Proficiency with tools such as drills, cable cutters, and hammer drills.
• Ability to follow safety guidelines, including wearing required personal protective equipment.
• Ability to work in various weather and environmental conditions.
• Strong work ethic and ability to complete tasks neatly and efficiently.
• Ability to interpret prints and follow color-coordinated routing.
• Excellent customer relations and problem-resolution skills.
• Valid Florida Driver’s License and clean driving record.
• Ability to work at heights up to 30 feet, including using ladders and hand-climbing utility poles with gaffs.
• Ability to work in confined spaces, including manholes.
• Ability to stoop, kneel, and crouch for extended periods.
• Ability to lift 50 pounds and consistently carry 25 pounds.
• Willingness to work flexible schedules, including weekends, holidays, and evenings.

Nice To Haves

• Experience with electronic audio/video systems.
• High school diploma or GED preferred.
• College or technical/vocational training is a plus.

Responsibilities

• Perform cable testing and document results for all media types.
• Install, maintain, and troubleshoot fiber optic systems and networks.
• Perform fiber-related tasks, including cable pulling and suspension, fiber termination, fusion splicing, and testing, in accordance with NEC and local regulations.
• Collaborate with team members to provide high-quality service to business and residential customers.
• Document work performed at each customer site.

Benefits

• Company-paid premiums for medical, dental, and vision insurance for the employee and dependents.
• Diverse growth opportunities.
• Learning and development support for career and personal growth.
• 120 hours of paid time off after a 90-day probation period.
• 40 hours of paid sick leave.
• Six major paid holidays off.
• 401(k) plan with company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED