Field Technician

MedScope Installation • Bradenton, FL

19d • Onsite

About The Position

MedScope is a healthcare company that supports Personal Emergency Response System (PERS) users nationwide, helping individuals remain safe and independent in their homes. This 1099 independent contractor role is suited to people seeking supplemental, low-complexity work. Installers set their availability and capacity in advance, receive assigned jobs, coordinate appointments directly with members or caregivers, and complete work within required service-level timeframes.

The role involves traveling to members’ homes to deliver, set up, test, and explain personal emergency response equipment. Contractors are paid per trip based on one-way mileage, regardless of whether an installation is completed. Compensation ranges from $32 for 0–25 miles to $90 for trips over 75 miles; there is no hourly pay.

Requirements

• Have a vehicle and provide valid driver's license, vehicle registration, and auto insurance documentation.
• Be willing to complete background checks and training.
• Have excellent verbal and written communication skills.
• Have a working email address, a smartphone with voicemail, and basic computer skills.
• Have a high school diploma or equivalent.
• Be able to work independently.
• Be committed to meeting or exceeding service-level requirements.
• Travel regularly to member homes and perform physical activities such as bending, kneeling, reaching, and climbing stairs.
• Carry and handle lightweight equipment, typically under 10–15 pounds.

Nice To Haves

• Field technician, cable installation, or alarm installation experience.

Responsibilities

• Coordinate appointment scheduling directly with clients.
• Deliver, initially set up, and test personal emergency response equipment in clients’ homes.
• Educate clients and caregivers on device usage, features, and maintenance.
• Troubleshoot and resolve technical issues during installation.
• Maintain accurate records of installations, service calls, and client interactions using company software.
• Collaborate with member support and installer coordinators to provide seamless support to members.
• Obtain appropriate signatures via DocuSign on required paperwork during installation appointments.
• Adhere to safety protocols, regulatory requirements, and company policies during installations.
• Complete assigned work within required service-level timeframes.

Benefits

• Paid per trip, including when installations cannot be completed.
• Installations typically take 15–20 minutes.
• Installers set their availability and capacity, and work is assigned accordingly.
• Opportunity to contribute to the safety and wellbeing of members in the community.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED