Field Technician

EchoStar•Columbia, MO

11d

About The Position

Field Technicians visit customers’ homes to solve problems, install and service DISH equipment and smart home products, and introduce customers to smart home technology. They teach customers how to use their technology and offer additional services when helpful. Technicians maintain a clean work area and a professional attitude while working independently and staying connected with their team. The company provides paid, step-by-step training in installation and service, smart home technology, and best practices developed by experienced technicians. The role includes driving a company vehicle to customer sites and regional offices and requires schedule flexibility, including possible evening, weekend, or holiday shifts. It also involves climbing ladders up to 40 feet, lifting up to 70 pounds, meeting and maintaining a 335-pound weight limit, working in tight spaces, and working in all kinds of weather. The position offers opportunities for career growth, automatic promotion after six months with a $1-per-hour raise, and further performance-based promotions with 5–10% pay increases. Bonus potential is up to $6,400 in the first year and up to $9,100 annually thereafter; high performers may also receive AwardPerqs. The role includes a company-provided van, tools, and uniforms, along with employee benefits and discounts.

Requirements

Have a valid driver’s license and an acceptable driving record.
Be willing to travel as needed and work a flexible schedule that may include evenings, weekends, or holidays.
Be able to climb ladders up to 40 feet.
Be able to lift up to 70 pounds.
Meet and maintain a 335-pound weight limit.
Build customer trust and create a great customer experience.
Solve a variety of problems on the spot.
Work in tight spaces and in all kinds of weather.
Adapt to changes and unexpected tasks.
Successfully complete a pre-employment screen, including a drug test.

Responsibilities

Visit customers’ homes to solve problems and introduce them to smart home technology.
Install and service DISH equipment and smart home products in customers’ homes.
Teach customers how to use their technology and offer additional services when helpful.
Keep a clean work area and maintain a professional attitude.
Work independently while staying connected with the team.
Drive a company vehicle to customer sites and regional offices.