Field Technician - Charlotte, NC

Flock•Charlotte, NC

21h•Onsite

About The Position

The Field Technician performs hands-on installation, alignment, maintenance, and repair of Flock’s field infrastructure, including cameras, solar panels, batteries, mounting poles, and mobile trailers. The role supports both new site deployments and ongoing fleet maintenance across public and private environments, helping keep safety hardware operational. Work takes place outdoors in varying weather, at customer sites, and may involve ladders, rooftops, bucket trucks, and lifts at heights up to 30 feet. The schedule is dynamic and adapts to customer site needs, with field work typically Monday through Friday and occasional Saturday work for travel or project completion. The posting describes travel as up to 25%, typically 4–5 trips per year, while another section says travel may be up to 50% across the region. The position requires conducting site surveys with public safety partners and property owners, preparing sites, diagnosing and repairing hardware and software connections, documenting work and inventory through a mobile application, and safely operating service vehicles and towing support trailers. Compensation is a starting base salary of $55,000–$65,000 per year, plus overtime and stock options. Base salary is determined by job-related experience, education or training, and market indicators.

Requirements

Practical experience in low-voltage wiring, electrical assembly, construction, or technical field service environments.
Ability to meet physical field requirements, including lifting equipment up to 50 pounds and working outdoors independently across dynamic daily routes.
Ability to safely drive service vans and trucks and tow small equipment trailers on public and private roads.
Comfort using mobile applications and basic digital tools to log service records, submit site photos, and track inventory.
Valid driver's license.
Hands-on mechanical aptitude and comfort using power and hand tools and working on ladders, bucket trucks, and lifts at heights up to 30 feet.

Responsibilities

Install and maintain camera systems, solar panels, batteries, and mounting poles.
Conduct site surveys with public safety partners and property owners to verify traffic-control plans and permit compliance.
Prepare sites physically, including digging post holes, installing mounting hardware, and aligning LPR and PTZ cameras.
Diagnose and repair field hardware, software connections, and minor disruptions to underground private wiring or irrigation.
Document installations, inventory, and service records using the mobile field application, and manage local equipment shipments.
Operate power and hand tools, ladders, bucket trucks, and lifts to complete field work at heights up to 30 feet.
Drive field vehicles and safely tow support trailers while following environmental and workplace safety protocols.
Travel to regional customer sites and work occasional Saturdays when required for travel or project completion.