Maintenance Technician - Charlotte, NC

RangeWater•Charlotte, NC

1d•Onsite

About The Position

The Maintenance Technician performs technical and mechanical work to ensure the interior and exterior buildings, grounds, amenities, and common areas of the property meet company standards for cleanliness, appearance, safety, and functionality. The role handles maintenance requests and routine upkeep, prepares vacant apartments for leasing and move-ins, supports inventory and cost controls, documents work, and helps verify the quality of contractor services. It also involves following safety and risk-management procedures, assisting with property inspections, and providing respectful, responsive service to residents and coworkers. The position is scheduled for 40 hours in a regular work week. Schedules may vary by state and location. The employee must be available for scheduled weekend work and a flexible schedule that may include calls during evenings, weekends, and holidays. Routine local travel for business errands, meetings, or training may be required, as may non-local business travel.

Requirements

High school diploma or GED equivalent.
Current valid driver’s license.
EPA Type I and II or Universal certification for refrigerant recycling, along with certifications required by applicable state and local jurisdictions.
Ability to work weekends when scheduled and perform essential job functions unaccompanied.
Ability to work a flexible schedule that may include taking calls evenings, weekends, and holidays.
Ability to push, pull, lift, carry, or maneuver up to 50 pounds independently and up to 150 pounds with assistance.
Ability to frequently stand, walk, reach, climb, stoop, and squat; intermittent sitting and keyboard work are also required.
Communication and delivery skills, with the ability to connect with people at all levels.
Computer skills, including proficiency with internet, word-processing, spreadsheet, and database-management programs for reporting.
Ability to work in frequent exposure to outdoor elements, including potentially unpleasant or hazardous temperatures, weather, odors, or landscaping.
Ability to work in a stressful environment and work peacefully with coworkers and residents.

Nice To Haves

1–3 years of apartment maintenance experience or equivalent.
Strong proficiency in property-management software, preferably Entrata, Yardi, and/or OneSite.
Routine local travel availability for business-related errands, meetings, and training; non-local business travel may also be required.

Responsibilities

Complete assigned resident service requests within 24 to 48 hours and perform routine property upkeep, diagnosing problems and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
Prepare vacant apartment homes for leasing and new move-ins by conducting pre-move-out inspections, creating maintenance punch lists, coordinating vendors and contractors as needed, obtaining supplies, completing maintenance work, and inspecting completed work.
Support cost-control programs by repairing parts rather than replacing them when possible, minimizing waste, and using tools and equipment correctly.
Track inventory and follow procedures for obtaining and returning maintenance materials, supplies, equipment, and tools; notify the maintenance supervisor when items need to be reordered.
Complete service-request documentation and other paperwork accurately and on time.
Periodically inspect contractors’ and vendors’ work to confirm that work, materials, and services meet required quality standards, scope, and specifications.
Follow safety and risk-management policies, attend routine safety meetings, complete required OSHA and other safety-related training, and promptly and accurately report accidents and incidents.
Provide respectful customer service to residents and others, answer questions, respond sensitively to complaints, and complete work orders efficiently and urgently.
Assist with routine and periodic in-person property inspections to identify safety and risk concerns, maintain the property, and communicate physical needs to management.
Perform other duties as assigned.