Field Technician
About The Position
Field Technicians visit customers’ homes to solve problems and introduce customers to smart home technology. They install and service DISH equipment and smart home products, teach customers how to use their technology, and offer additional services when helpful. Technicians maintain a clean work area and a professional attitude while working independently and staying connected with the team. The company provides training for installation and service procedures, smart home technology, and technician best practices. The position involves driving a company vehicle to customer sites and regional offices, travel as needed, and flexibility to work shifts that may include evenings, weekends, or holidays. Compensation is $22.25 per hour. Employment is contingent on successful completion of a pre-employment screen, including a drug test and an acceptable driving record.
Requirements
- Valid driver’s license; driving a company vehicle to customer sites and regional offices is an essential job function.
- Willingness to travel as needed and flexibility to work shifts that might include evenings, weekends, or holidays.
- Ability to climb ladders up to 40 feet.
- Ability to lift up to 70 pounds.
- Must meet and maintain a 335-pound weight limit.
- Customer focus and ability to build trust and create a great customer experience.
- Problem-solving skills to handle a variety of challenges on the spot.
- Determination to work in tight spaces and all kinds of weather.
- Adaptability to handle changes and unexpected tasks.
- Successful completion of a pre-employment screen, including a drug test and an acceptable driving record.
Responsibilities
- Install and service DISH equipment and smart home products in customers’ homes.
- Teach customers how to use their technology and offer additional services when helpful.
- Maintain a clean work area and professional attitude while working independently and staying connected with the team.
- Drive a company vehicle to customer sites and regional offices.
- Travel as needed and work shifts that may include evenings, weekends, or holidays.
Benefits
- Paid training and time off.
- Medical, dental, vision, and life insurance packages.
- Health Savings Account (HSA).
- 401(k) with company match.
- Employee Stock Purchasing Program.
- Tuition reimbursement.
- Complimentary DISH TV service.
- Discounts on Sling TV and Boost Mobile plans.
- Company-provided van, tools, and uniforms.
- Potential performance bonuses and AwardPerqs redeemable for travel, electronics, and other items.
- Automatic promotion after six months with a $1/hour raise, with additional performance-based promotions and pay increases.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
