Field Technician

EchoStar•Monticello, MN
•Onsite

About The Position

Field Technicians visit customers’ homes to install and service DISH, Starlink, and smart home solutions. They teach customers how to use their technology and offer additional services when helpful. The role involves maintaining a clean work area and a professional attitude while working independently and staying connected with the team. The company provides paid training on installation and service procedures, smart home technology, and experienced technicians’ best practices. Technicians use a company-provided van, tools, and uniforms to travel to customer sites and regional offices.

Requirements

  • Valid driver’s license and an acceptable driving record.
  • Willingness to travel as needed and work shifts that may include evenings, weekends, or holidays.
  • Ability to climb ladders up to 40 feet.
  • Ability to lift up to 70 pounds.
  • Must meet and maintain a 335-pound weight limit.
  • Customer focus and ability to build trust and create a positive customer experience.
  • Problem-solving ability to address a variety of challenges on the spot.
  • Determination to work in tight spaces and varying weather conditions.
  • Adaptability to handle changes and unexpected tasks.
  • Successful completion of a pre-employment screen, including a drug test.

Responsibilities

  • Install and service DISH, Starlink, and smart home solutions in customers’ homes.
  • Teach customers how to use their technology and offer additional services when helpful.
  • Maintain a clean work area and professional attitude.
  • Work independently while staying connected with the team.
  • Travel to customer sites and regional offices using a company vehicle.

Benefits

  • Paid training.
  • Paid time off.
  • Medical, dental, vision, and life insurance packages.
  • Health savings account (HSA).
  • 401(k) with company match.
  • Employee stock purchasing program.
  • Tuition reimbursement.
  • Complimentary DISH TV service.
  • Discounts on Sling TV and Boost Mobile plans.
  • Company-provided van, tools, and uniforms.
  • Potential performance bonuses and AwardPerqs redeemable for travel, electronics, and other items.
  • Automatic promotion after six months with a $1-per-hour raise, with additional performance-based promotion opportunities.
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