Field Technician - Eugene, OR

T-Mobile•Eugene, OR

17h•Onsite

About The Position

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! T-Mobile is searching for an impactful Field Technician in the Eugene, Oregon area to join us in taking the next big leap forward! You should possess a balance of wireless industry exposure, coupled with the ability to be independent and cover a wide area of sites in our Central Oregon market. You will be a generalist, encompassing aspects of technical support, project management, and operational support while being a responsible teammate. We are a team that encourages innovation and advocates an agile and open approach, truly working and playing in the Un-carrier way! This role supports network operations in the Eugene, Oregon market and surrounding locations in Central Oregon by applying technical knowledge to maintain and improve network performance and reliability. It involves providing technical assistance, managing smaller projects, and contributing to operational process improvements. The role requires understanding of radio access networks, backhaul, signaling, disaster recovery, data services, and location-based services. Success is measured by effective technical support, timely project updates, and identification of process improvements. The work directly impacts network stability and service quality for organizational and customer needs.

Requirements

Bachelor’s degree OR equivalent relevant field experience required. Candidates without degrees who have strong technical or field experience are encouraged to apply.
2–4 years of experience in field operations, maintenance, or related technical roles
2–4 years of experience in wireless telecommunications or a related field
Electronics (Required)
Basic operational knowledge/understanding and theory of all interconnecting circuits to include but not limited to RF transmitters, antenna systems, AAV, fiber, microwave radio and AC-DC power systems.
Attention To Detail (Required)
Problem Solving - Solves problems using creativity and innovation. (Required)
Computer Fluency with ability to use programs such as Microsoft Office (Required)
Understanding of Internet Protocol.
Ability and willingness to incorporate AI into preparing solutions for and while triaging logical components.
Excellent verbal and written communication skills
Self-motivated; exhibits initiative in achieving company goals and objectives.
Basic leadership skills and ability to prioritize and complete multiple tasks.
Able to work both independently and in a team environment.
Flexibility with ever-changing environments and priorities.
At least 21 years of age to operate a company assigned vehicle
Legally authorized to work in the United States

Nice To Haves

Acceptable areas of study include Vocational/Technical Training or related field (Preferred)
RAN – Radio Access Network equipment – Experience/Familiarity with Nokia and/or Ceragon RAN technology is a plus

Responsibilities

Provide technical support to resolve network performance issues and contribute to outage resolution efforts
Manage smaller projects or project segments, delivering accurate status and progress updates as required
Identify and recommend process improvements related to maintenance and repair activities to senior staff and management
Assist in developing job aids, scopes of work, and procedural documentation in collaboration with senior technicians
Complete required training to maintain current knowledge of systems, products, and organizational standards
Develop yourself through continuous learning – completing training requirements to stay current on existing and new systems and product in order to grow skills and to expand proficiency in alignment with organizational values and requirements.
Also responsible for other duties/projects as assigned by business management as needed