Field Technician

Mobile Technologies Inc.•Lubbock, TX

3d•Onsite

About The Position

MTI is a technology innovator that provides hardware and software solutions designed to enhance customer interactions with major brands, improve security and business operations, and support employee satisfaction. The Field Technician installs, troubleshoots, merchandises, and maintains interactive consumer electronics displays and devices in retail locations. The role also involves installing and maintaining MTI-manufactured security components for consumer electronics at major retailers. This is a part-time W2 position with flexible hours, bi-weekly pay, paid training, and paid drive time and mileage. Technicians perform break-fix, installation, maintenance, and general merchandising work. The position requires travel to retail stores using the employee’s own vehicle, frequent use of hand tools, and use of a mobile device to upload photos and data. Work takes place in typical retail environments with average noise and lighting levels and constant interruptions.

Requirements

Be over 18 years of age.
Have a current driver’s license, vehicle insurance, and a vehicle.
Be technically inclined.
Be adaptable to changing work assignments.
Have excellent communication skills via phone, text, and email.
Have an Android or Apple mobile device for uploading photos and data.
Have flexible availability Monday through Friday.
Be able to use hand tools frequently.
Be able to regularly stand, walk, bend, reach overhead, crouch, kneel, balance, grasp, push or pull, talk, hear, and drive.
Be able to occasionally lift and carry up to 50 pounds and climb a ladder no higher than 10 feet.

Nice To Haves

Previous merchandising or retail experience is preferred but not required.
Experience in electronics repair and troubleshooting.
Experience setting up and maintaining retail displays.
Field service and on-site maintenance experience.
Information technology experience.
Experience installing and maintaining security components.
Experience with home improvement tasks such as mounting televisions.

Responsibilities

Install, troubleshoot, merchandise, and maintain interactive consumer electronics displays and devices in retail locations.
Install and maintain security components for consumer electronics.
Conduct break-fix, installation, and maintenance work.
Install and build displays, end caps, and fixturing.
Maintain displays and perform planogram resets.
Upload photos and data using a mobile device.