Field Technician II - Pueblo, CO
About The Position
Lumen has an immediate opening for a Field Technician II. Under minimal supervision and using established guidelines, procedures, and policies, this technician performs the functions of a Field Tech I and is responsible for installing, decommissioning, and troubleshooting network equipment and circuits, including fiber, transport equipment, and critical infrastructure. The role requires experience with circuit provisioning, maintenance, and testing (DS1/DS3/SONET), test equipment, and telecommunications equipment installation and acceptance. The technician is also responsible for the outside plant network within the assigned geographic boundary, including metro and long-haul fiber. The role may perform a variety of functions depending on geographic-area needs. It involves work on next-generation technologies and network and customer-premises equipment, maintenance and inspections of network infrastructure, asset and materials management, and accurate completion of operational records and status updates. The position is based in Pueblo, Colorado, and requires rotational 24x7 on-call availability, standby, call-outs, dispatch, and overtime as dictated by business needs.
Requirements
- At least 2 years of experience installing, testing, and turning up telecommunications equipment, including SONET, DCS, DWDM, routers, and switches.
- Strong technical and mechanical background, including experience with current-generation transport equipment and critical infrastructure such as HVAC systems, high-voltage electrical systems, and DC power plants.
- Knowledge of locating fiber-optic cable, rights-of-way, and as-builts.
- Experience and/or knowledge in at least two of these technician disciplines: Transmission (DS1/DS3/SONET), Switching (circuit switching/SS7), TCP/IP (routers/higher-layer protocols), and Outside Plant (fiber locating, OTDR, mass fusion splicing, etc.).
- Ability to apply technical evaluation and fundamental judgment while building an internal and external network.
- PC skills and proficiency with Microsoft Windows and Office applications.
- Ability to quickly learn corporate databases.
- Availability for rotational 24x7 on-call work, standby, call-outs, dispatch, and overtime as dictated by business needs.
- Valid driver's license and satisfactory driving record.
- High school diploma or GED.
- Attention to detail and good organizational capabilities.
- Ability to prioritize and manage time effectively.
- Ability to sit, climb, balance, stoop, kneel, crouch, and crawl; lift 50 pounds; and work in all weather conditions.
Responsibilities
- Troubleshoot network equipment, remove or replace defective equipment, coordinate with appropriate resources to isolate issues, and restore the network.
- Proactively identify potential problem areas to protect network integrity and assist other personnel as needed.
- Install, change, decommission, and test next-generation technologies, including Edge Compute, wavelength services, fiber-optic transport, Ethernet, SONET, and IP network layers across available bandwidths.
- Install and test network and customer-premises equipment, including delivery and installation of end-user services.
- Perform AC power work on a limited basis and install DC power, including tertiary and BDCBB systems.
- Manage large netbuild projects, including project-management duties.
- Use industry-standard software and hardware to locate, mark, and protect underground outside-plant facilities accurately.
- Manage assets and replenish on-site and truck materials; coordinate shipping and receiving of company and customer materials; maintain tools, test sets, and network equipment.
- Perform level 1 scheduled preventive maintenance and inspections on network and critical infrastructure equipment, including HVAC systems, high-voltage electrical systems, and DC power plants.
- Use required systems and applications; update inventory records and transactional systems, enter time logs, and respond to information requests and escalations.
- Provide management with regular assignment status updates and reports on problem situations.
- Maintain site security and cleanliness.
Benefits
- Comprehensive package featuring a broad range of health, life, and voluntary lifestyle benefits and other perks supporting physical, mental, emotional, and financial wellbeing.
- Bonus structure, including short-term incentives, long-term incentives, and/or sales compensation; details are available during the selection process.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
