Field Technician I

Nexus Water Group • Longwood, FL

54d • Onsite

About The Position

The Nexus Water Group team has an opportunity for a Field Tech II. Responsible for maintaining and cleaning water/wastewater systems; identifying water meter equipment problems; and performing water meter and/or system maintenance activities.

Requirements

• A minimum of one year water meter reading experience preferred, in addition to previous mechanical or maintenance experience.
• Knowledge of cross connection regulations and ability to report violations and other unsafe conditions.
• General knowledge of water meters, care and operation of a variety of tools and equipment, and safe work practices is helpful.
• HS diploma or GED
• Must maintain a valid driver’s license.

Nice To Haves

• Preferred: Distribution and/or Collections certification as required by statue or regulation.
• May be in the process of obtaining first-level operating license.
• Ability to frequently perform moderate to heavy physical demands, including lifting (75 lbs.), walking (10+ miles daily), climbing and mechanical repair.
• Ability to work independently in the absence of supervision.
• Demonstrates initiative and desire to learn new tasks.
• Possesses strong electrical and mechanical maintenance skills in the area of water and wastewater maintenance and repair, including working knowledge of collection and distribution systems, pumps, motors, controls and piping.
• Ability to establish and maintain effective working relationships with the general public, co-workers, vendors and regulatory agencies.
• Ability to read a variety of water meters.
• Ability to apply the methods, techniques, tools, equipment and materials used in the minor repair and installation of water meters.
• Ability to understand tariffs as they apply to assigned duties.
• Ability to read maps, electrical schematics, blueprints, etc.
• Ability to follow verbal and written instructions.
• Ability to read and transfer digits accurately.
• Familiarity with computer applications MS Word, Excel and utilizing tablet and mobile device; ability to learn internal software programs
• Ability to operate, maneuver and/or control the actions of equipment, machinery, tools and/or materials used in performing essential functions.

Responsibilities

• Performs manual labor such as installing, repairing, maintaining water/sewer lines and force mains.
• Maintains and tests water meters; performs new meter installation.
• Conducts a variety of tasks related to water and sewer infrastructure maintenance and rehabilitation.
• Installs, repairs and replaces underground water and wastewater mains and service laterals, using basic plumbing tools, tapping machine, pipe cutters, reamer, pipe wrenches and assorted pneumatic and hydraulic tools.
• Inspects area for cross connection violations and other unsafe conditions.
• Maintains accurate and up-to-date records.
• Documents customer interaction and Field Activities in CC&B.
• Acts as liaison between the customers and customer service personnel for problem/complaint resolution.
• Responds to customer inquiries regarding meter reading schedule, billing, how meters are read and other customer service related matters.
• Provides on-site customer communication.
• Assists with maintaining mechanical, electrical and piping systems for area water/wastewater facilities, collections and distribution systems.
• Constant, independent travel daily between worksites on Company time.
• Must work On-Call in rotation as scheduled; responds to emergency situations as required.
• May assist with repairs of water/wastewater treatment plant equipment, sewer pump stations and infrastructure.
• May walk 5 – 10 miles per day over established route, reading between 200 and 1200 meters per day and records volume used by residential and commercial customers.
• Determines consistency of meter readings; reports unusual cases of water usage to supervisor.
• Inspects meters and connections for defects, damage and unauthorized connections; ensures meters are registering properly.
• Indicates irregularities on forms for necessary action by servicing department.
• Turns off service for nonpayment of charges in vacant premises, or on for new occupants.
• Assists with ordering parts and job costing.
• Prepares a variety of operational reports related to water meter reading activities as well as collection and distribution systems.
• Assists with the installation and/or disconnection of water and/or sewer services.
• May perform routine tasks related to the operation of water/wastewater treatment facilities while learning the treatment process and plant equipment.
• May assist in maintaining plant compliance with Federal, state and local regulatory requirements.
• Performs other related duties as assigned.

Benefits

• Paid Time Off: Starting at 3 weeks annually along with 11 company-paid holidays
• Health and Wellness Benefits: The first day of the month after your start, you’ll have access to your health, dental, prescription and vision benefits to help you stay well.
• 401(k) Program with Matching Contribution: We offer a 100% match on contributions up to 4% of your salary, plus an additional 3% employer contribution.
• Grow With Us: Professional development opportunities through training, professional certifications, and education allowance.
• Additional Benefits: Other great benefits include company provided life insurance and Employee Assistance Program just to name a few.
• Employee Resource Groups (ERG): ERGs are voluntary employee groups that form based on shared characteristics or backgrounds and are sponsored by the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED