Field Technician Community

American Homes 4 Rent•Seattle, WA

About The Position

The Field Technician Community (FTC) facilitates and expedites tenant turns and performs occupied-home maintenance, including repairs, troubleshooting, installation, and maintenance at AMH properties while maintaining Company property quality standards. Each technician is assigned a portfolio of primary responsibility covering designated single-family homes, primarily within AMH communities. The role also includes inspecting and helping maintain common areas, amenities, and amenity buildings in the assigned territory.

Requirements

  • Minimum of two years of experience in residential/property maintenance or a related field, or five years of experience in lieu of education.
  • Valid driver’s license.
  • HVAC experience and Universal EPA Certification or HVAC Type II Certification.
  • Proficiency with basic hand tools and power tools, such as a cordless drill, impact driver, reciprocating saw, circular saw, and pressure washer.
  • Working knowledge of Microsoft Office, including Word, Excel, and Outlook.
  • Understanding of OSHA safety standards and occupational hazards.
  • Strong problem-solving, planning, and organizational skills.
  • Ability to work independently and collaboratively across teams.
  • Ability to climb ladders for tasks such as gutter cleaning and tree trimming.
  • Proficiency with equipment such as wrenches, claw hammer, band cutters, wire strippers, breaker bar, and clamps.
  • Ability to lift or carry 50 pounds to waist height, 50 pounds to shoulder height, and 20 pounds above the head.

Nice To Haves

  • High school diploma or GED preferred.
  • Associate degree or technical certification preferred.
  • Familiarity with FieldOne, CRM systems, and Apple iPad.

Responsibilities

  • Perform scheduled home repairs and preventive maintenance during property visits.
  • Address landlord-responsible maintenance issues reported by residents in occupied homes.
  • Conduct move-out inspections, manage tenant turns, and monitor contractor work for compliance with timelines, costs, and quality standards.
  • Inspect and maintain community amenities and buildings, ensuring cleanliness, safety, and functionality.
  • Order supplies and consumables for assigned sites.
  • Service HVAC systems, including tune-ups, leak detection, capacitor replacement, fan motor repairs, and efficiency testing.
  • Complete repairs on community assets under the supervision of the New Development Portfolio Manager (NDPM).
  • Inspect homes and community areas, document maintenance needs, and report lease violations.
  • Support move-out processes, including key exchanges, property condition assessments, and cost estimates for security deposit reconciliation.
  • Verify contractor work quality and ensure punch list items are completed promptly.

Benefits

  • Medical, dental, and vision insurance participation opportunities.
  • Flexible spending accounts and/or health savings accounts.
  • Dependent savings accounts.
  • 401(k) with company matching contributions.
  • Employee stock purchase plan.
  • Tuition reimbursement program.
  • Nine paid holidays per year.
  • Paid time off accrual of 0.0577 hours per hour worked, up to 120 hours per year.
  • Eligible for quarterly bonus payments.
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