Field Supervisor

C.A. Fortune•El Monte, CA

4h•Hybrid

About The Position

The Field Supervisor is an integral part of the DTH team and supports agency operations by helping ensure contractual obligations are executed and client needs, requests, and goals are met. The role works across clients, projects, and markets, supporting program execution and field staff. Based in El Monte, California, the position is full-time at 40 hours per week, with a hybrid schedule that includes working in the field three days a week. Compensation is $25 per hour. The position involves selling, merchandising, and gaining or maintaining distribution across a variety of accounts. The supervisor uses technology to complete work efficiently and works independently while following direction and communicating effectively. The role requires lifting and bending or stooping for extended periods, driving to stores in the assigned territory, and occasional travel. Extended hours may sometimes be needed to meet deadlines.

Requirements

Retail experience; Hispanic retail experience is preferred.
Knowledge of trade marketing principles and understanding of the grocery industry.
Associate degree and/or at least 2 years of verifiable experience.
Intermediate-level or better proficiency in Excel, Word, and PowerPoint.
Excellent multitasking, organizational, communication, and proofreading skills.
Highly organized and detail oriented.
Team-oriented, solution-focused approach.
Reliable transportation.
Ability to make decisions in the best interests of the agency and its clients.
Trustworthiness, honesty, and highly developed people skills.
Valid driver license and proof of automobile insurance.
Reliable phone and internet service for daily communication.
Ability to drive to stores in the assigned territory to complete retail tasks and audits.
Interpersonal skills, including proactivity, conflict management, creative thinking, and openness to coaching and feedback.
Ability to communicate clearly, verbally and in writing.
Ability to manage a wide variety of tasks simultaneously and work with different people.
Professional appearance and persona.
Ability to work extended hours at times to meet deadlines.
Ability to handle pressure and independently carry projects and tasks through to completion.
Understanding of business implications, project profit and loss, the market and competition, and alignment of work with strategic goals.
Ability to lift and bend or stoop for extended periods.

Nice To Haves

Bilingual in Spanish and English.
Hispanic retail experience.

Responsibilities

Develop a working knowledge of the products and services offered by DTH.
Support assigned client programs to ensure excellent results, including merchandising, events, and in-store activations.
Assist with field supervision to ensure proper execution of programs, including market audits, store checks, and event setups.
Escalate field issues to the management team and follow up to ensure timely resolution.
Mentor and coach field staff to improve performance and efficiency.
Evaluate field operations for discrepancies, issues, and opportunities for improvement.
Assist with creating and managing field execution calendars and schedules.
Collect and provide feedback on field operations to support staff development, performance and coaching assessments, and improvement plans.
Assist with recruiting and training field staff.
Assist in managing master storage inventories and fulfilling program and campaign materials and supplies.
Assist with preparing reports and presentations as requested.
Recommend ways to improve operational efficiency.
Attend client meetings and presentations as requested.
Sell, merchandise, and gain or maintain product distribution within assigned accounts.
Drive to stores in the assigned territory to complete retail tasks and audits at local grocery retailers.
Perform other duties as requested by the management team.