Field Supervisor

Allied Universal • Phoenix, AZ

1d • Onsite

About The Position

Allied Universal is hiring a Security Field Supervisor – Unarmed in Phoenix, Arizona. The Field Supervisor supports remotely managed accounts by supervising Security Professionals on site and ensuring continuous site coverage. Working closely with Operations Managers, the supervisor oversees day-to-day remote service delivery. The role includes regular visits to assigned posts, employee training, coverage coordination, communication of company information, and response to site or client emergencies. The pay rate is $21.80 per hour.

Requirements

• High school diploma or equivalent.
• Meet applicable state or local licensing requirements, which may be required before employment.
• Valid driver’s license and at least one year of driving experience.
• Driving record requirements: no major violations within the last 36 months; no more than one at-fault accident in the last 24 months; no more than one minor moving violation in the last 24 months; and no combination of one at-fault accident and one minor moving violation in the last 24 months.
• At least three years of professional protective service experience, such as security.
• Ability to write effective, concise reports in legible handwriting.
• Ability to use good independent judgment and discretion.
• Outstanding oral and written communication skills.
• Ability to interact successfully at all levels of the organization, including with clients.
• Demonstrated ability to take initiative, prioritize multiple competing assignments, and manage deadlines effectively.

Nice To Haves

• Experience in scheduling, operations management, or other security-industry leadership functions.
• Prior experience in the security industry, law enforcement, and/or military.
• Working knowledge of Microsoft Office applications.

Responsibilities

• Visit assigned post locations regularly to monitor performance and address operational issues.
• Communicate policy changes and company information, adjust staffing schedules as needed, and inspect posts for professional appearance and quality standards.
• Check that post orders, training information, and other documentation are current and properly maintained, and that posts are clean and organized.
• Conduct on-the-job training for new employees and when post orders change, including orientation, post-order review, routine responsibilities, emergency response, and client-specific needs.
• Respond to call-offs during the shift, identify replacements or stand post until they arrive, and assist the Scheduler with scheduling changes.
• Identify personnel issues, including payroll and employee relations concerns, and refer them to the Operations Manager and/or Corporate Human Resources Director; write reports or assist with investigations as directed.
• Administer counseling or disciplinary actions only when specifically directed by Branch or Corporate Human Resources management.
• Distribute information and documents to posts as directed, obtain acknowledgements when required, and return documents to the Branch or Corporate office.
• Respond to client or site emergencies and ensure appropriate communication with Operations and/or the Branch Manager.

Benefits

• Medical, dental, and vision insurance.
• Basic life and AD&D insurance.
• Retirement plan and disability insurance.
• Eight paid holidays annually.
• Five sick days and four personal days.
• Vacation accrued at 3.08 hours biweekly; unused vacation is paid out only where required by law.
• 401(k) benefit, subject to eligibility requirements based on full-time status.
• Career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED