Field Services Technician - Northern Virginia

Motorola Solutions•Newington, VA

49d•$60,000 - $70,000•Onsite

About The Position

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Technology is only as powerful as the performance it enables. For over 95 years, Motorola Solutions has been a trusted partner to government agencies and enterprises worldwide. Leveraging our vast experience managing hundreds of networks across more than 100 countries, we address the unique challenges of mission-critical operations: ensuring continuity, enhancing productivity, and mitigating risk when every second counts. As a global leader in professional mobile communications, our group specializes in the implementation and maintenance of mission-critical digital mobile systems for Federal Government agencies. Backed by an impressive heritage of innovation, our operations adhere to the highest industry standards—supported by FCC and CET-certified technicians, an ISO 9001:2015 registered System Design Center (DSC), and UL certification.

Requirements

Strong knowledge of R.F. systems (transmitters, receivers, antenna networks). Total familiarity with the latest technologies and troubleshooting techniques is expected.
Hands-on experience with Motorola APX series subscribers and Secure Products is required.
Solid understanding of server hardware/OS maintenance, LAN/WAN, IP networks, cabling, routers, switches, firewalls, bridges, standard telephony, dedicated data circuits, and packet switching.
Proficient with Microsoft Office (Word, Excel, Outlook, Access) and Google Workspace applications.
Skilled with Communication System Analyzers, Site Masters, Ethernet Link test sets, TIMS, and Digital RF Power Meters.
FCC GROL License or CET Associate (or higher) is required.
Associate's Degree, Technical Certificate, or Technical Military Training is required.
Requires 2+ years of experience (or equivalent Military training) as a Field Service Technician demonstrating high-level systems expertise in LMR, RF Systems, Telecommunications, IT, or Networking.
Willingness to travel both CONUS and OCONUS; requires a valid driver’s license and a U.S. Passport (or willingness to obtain one).
Maintain an exceptional quality of work with strict adherence to ISO 9001:2015 Quality Management System (QMS) standards, as our facility is ISO registered and UL certified.
Teamwork is vital to our department's success. Candidates must possess a strong work ethic, high self-motivation, and the interpersonal skills to collaborate effectively with customers, subcontractors, and internal teams (Sales, Engineering, Project Management, Customer Service). Candidates must be coachable and capable of acting on guidance effectively.
Must be a U.S. citizen capable of obtaining government security clearances as required by our government contracts.
Must be willing to obtain a DHS Public Trust Clearance as required by government contract(s).
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.
Associates Degree OR Technical Certificate OR Technical Military Training AND 2+ years of experience with one or more of the following: IT, Networking, LMR, RF Systems, Radio Communications, Radio Frequency, Motorola equipment, Wired/Wireless Communication Systems, IT Systems, Telecommunications, Public Safety, Engineering, Networking Equipment, IP Networking, Solutions Architecture, ASTRO 25, P25, WAVE VoIP, or Military experience.
Must be a U.S. citizen capable of obtaining government security clearances as required by our government contracts.

Nice To Haves

Expertise in Motorola SmartZone, Smartnet, ASTRO (Conventional and Trunked), Secure Operations, ASTRO A7.x Digital systems, and P25 is strongly preferred.
A network certification (Network+, CCNA, NRS1) is highly desired.
A 2-year Associate's Degree in Electronics or IT is highly preferred.

Responsibilities

Develop complex subscriber radio codeplugs highly customized to the customer’s specific requirements, demanding deep technical knowledge, skill, and a strict focus on quality.
Execute the initial provisioning, implementation, and deployment of subscriber and infrastructure equipment.
Maintain, test, and repair LMR subscribers and complex communications systems. Because all equipment serviced at our facility is encrypted, this includes working extensively with Secure Products.
Regularly analyze batteries and antennas, and repair and maintain mobile radio accessories to ensure peak operational readiness.
Perform preventative maintenance with a focus on trend analysis, and develop solutions to difficult technical problems encountered during maintenance or upgrades.
Remove, install, troubleshoot, repair, and perform preventative maintenance (PM) on subscriber mobile radios in vehicles at a company-owned facility or customer site. This essential duty requires strong mechanical, hands-on skills paired with technical expertise.
Create user handouts, prepare job tickets, material requests, and trip reports. Complete daily logs, submit weekly reports, and conduct training at field locations or the service center.
Provide technical support, advanced troubleshooting of software-driven electronics, and performance optimization for specialized systems (including legacy analog, advanced digital P25, data infrastructure, and RF/Broadband architecture).