Field Services Representative IV - Microwave

Cherokee Federal•United States,

3d•Onsite

About The Position

The Field Service Representative IV (FSR IV) serves as a senior technical authority and deployment lead for Epirus HPM-CUAS systems. This role requires deep technical knowledge, leadership, and operational experience to manage field deployments, oversee sustainment efforts, and drive system performance improvements. The FSR IV partners with engineering, logistics, and program leadership to ensure mission success and system readiness across domestic and international operations. As required by our governmental client, this position requires an active SECRET clearance or the ability to obtain and maintain an active SECRET clearance to qualify. A government contract requires that this position be restricted to U.S. citizens or legal permanent residents. You must provide documentation that you are a U.S. citizen or legal permanent resident to qualify.

Requirements

Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years’ experience; or equivalent experience.
Extensive experience leading field sustainment, integration, or deployment of complex systems.
Demonstrated leadership in high-tempo or deployed environments.
Active SECRET clearance or the ability to obtain and maintain an active SECRET clearance.
Must be a U.S. citizen or legal permanent resident.

Nice To Haves

Active Secret clearance: TS/SCI preferred.
Expertise with radar, RF, EW, or C-UAS systems.
Experience in program-level sustainment, logistics, and configuration control.
Strong analytical, reporting, and technical writing skills.
FAA Part 107 certification (or willingness to obtain).

Responsibilities

Serve as site lead for system installation, testing, and sustainment activities.
Conduct comprehensive diagnostics, oversee configuration management, and lead repair operations.
Interface directly with customer and program leadership to provide status and recommendations.
Lead training, documentation, and process improvement initiatives.
Supervise and mentor junior and mid-level FSRs, ensuring compliance with operational standards.
Represent Field Operations during evaluations, demonstrations, and operational assessments.