Service Technician

Capital Business Systems • Cheyenne, WY

1d • $20 - $25 • Onsite

About The Position

Capital Business Systems is hiring a full-time, field-based Field Service Technician to serve a territory in Cheyenne, Wyoming. The technician diagnoses, repairs, and maintains multifunction copiers, printers, and other digital office equipment at customer sites, with additional in-shop repair and refurbishment work as needed. The role includes customer interaction and independently planning and prioritizing daily service calls.

The schedule is Monday through Friday, 8 a.m. to 5 p.m., with no nights or weekends. Pay is $20–$25 per hour based on experience, with an annual bonus opportunity of up to $1,000. The company provides a vehicle, tools, laptop, and cell phone, and offers ongoing manufacturer training. Comprehensive benefits begin within the first full month of employment, and PTO accrual starts immediately.

Employment offers are conditional on successfully passing a drug test, motor vehicle record check, and criminal background check. Capital Business Systems is a drug-free workplace and an equal opportunity employer.

Requirements

• Strong troubleshooting skills with both hardware and software.
• Comfort working independently and managing a schedule in the field.
• Professional communication skills for interacting with customers in their offices.
• Valid driver's license and clean driving record.
• Ability to lift up to 75 pounds and maneuver heavy equipment with assistance.

Nice To Haves

• Enjoyment of working with computers, electronics, and digital technology.
• Vocational or technical education.
• A+ or Net+ certification.

Responsibilities

• Diagnose and repair hardware issues with copiers, printers, and multifunction devices at customer locations.
• Perform firmware upgrades, driver installations, and equipment modifications.
• Manage parts inventory in the company vehicle and dispatch service calls through the automated system.
• Set up and install equipment and accessories at client sites.
• Interact professionally with customers and provide a positive service experience.
• Refurbish equipment and perform in-shop repairs as needed.
• Plan and prioritize daily service calls based on urgency and customer needs.

Benefits

• $20–$25 per hour based on experience.
• Annual bonus opportunity up to $1,000.
• Medical, dental, and vision insurance.
• Short-term and long-term disability insurance.
• Life insurance.
• Voluntary Aflac benefits.
• 401(k) with matching.
• Paid holidays and accrued paid time off.
• PTO accrual starts immediately.
• Company-provided vehicle, tools, laptop, and cell phone.
• Ongoing manufacturer training.
• Comprehensive benefits begin within the first full month of employment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed