Field Service Technician

Crown Equipment Corporation•Concord, NC

About The Position

Crown Equipment Corporation is seeking knowledgeable, customer-focused technicians with backgrounds in automotive, diesel, aircraft, or forklift repair to service lift trucks. The Field Service Technician troubleshoots, diagnoses, and repairs Crown and other makes of lift trucks, performs planned maintenance at customer sites, maintains a service van and its inventory, and completes job paperwork. The role includes award-winning service training, a company vehicle, tools and uniforms, and career advancement opportunities. The schedule is 40 hours per week plus overtime and is primarily first shift.

Requirements

  • Less than 2 years of related experience.
  • High school diploma or equivalent.
  • Valid driver's license, good driving record, and ability to safely operate lift trucks.

Nice To Haves

  • Good mechanical and electrical aptitudes, including knowledge of electrical/electronic systems, hydraulics, and internal combustion engines.
  • Ability to read and understand electrical and hydraulic schematics.
  • Good written and verbal communication and customer care skills.
  • Technical degree, previous lift truck repair, welding experience, and knowledge of various types of testing equipment.
  • Familiarity with common hand tools, electrical and air tools, a torch, an arc welder, and various types of testing equipment.
  • Industry-related training.
  • Ability to read and understand service manuals, plan, and follow through.

Responsibilities

  • Troubleshoot, diagnose, and repair Crown and other makes of lift trucks.
  • Perform assigned planned maintenance on customer lift trucks.
  • Maintain a service van and its inventory.
  • Process paperwork after completing each job.

Benefits

  • Health, dental, vision, and prescription drug plans
  • Flexible Benefits Plan
  • 401(k) Retirement Savings Plan
  • Life and disability benefits
  • Paid parental leave
  • Paid holidays
  • Paid vacation
  • Tuition reimbursement
  • Award-winning service training
  • Company vehicle for Field Service Technicians
  • Tool insurance
  • No flat rate
  • Overtime in addition to 40 hours per week
  • Uniforms
  • Specialty tools
  • Career advancement opportunities
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