Field Service Technician - Milton Rents

Milton CAT•Ithaca, NY

10h•$28 - $38

About The Position

Milton Rents NY, a division of Milton CAT, is seeking an experienced Field Service Technician to perform repairs and preventive maintenance on construction rental equipment in Ithaca, NY, and surrounding areas. The technician inspects, diagnoses, repairs, and services rental equipment to return it to working order and ensure it meets Milton Rents and original equipment manufacturer standards and specifications. This is a field position, with work also performed in the local shop when not on the road. The position may be dispatched from remote locations or a home base and requires working independently in remote areas. The role includes servicing hydraulic and electrical systems, drive components, diesel engines, and other mechanical systems; maintaining accurate repair, parts-ordering, and timekeeping records; and keeping the service truck clean, organized, and stocked. The technician reports workflow and schedule updates daily to the service manager and branch manager, follows safety practices, and wears required personal protective equipment. The stated pay range is $27.50–$37.50 per hour. Milton Rents describes opportunities for training, employee development, and career growth.

Requirements

High school diploma or GED.
Valid driver license and valid medical card, or ability to pass a DOT physical exam.
Knowledge of safe operation of construction rental equipment.
Ability to work indoors and outdoors, longer hours including overtime, and in various weather conditions.
Good written and verbal communication skills.
Strong computer skills.
Strong mechanical aptitude and troubleshooting skills, with proficiency in mechanical systems such as transmissions, engines, and hydraulics.
Ability to lift 30 pounds regularly and occasionally lift up to 80 pounds, independently or with assistance.
Must have own tools.
Background check and drug test are required as part of the pre-employment process.

Nice To Haves

Five or more years of verifiable experience in the construction rental or heavy equipment industry is preferred.
Extensive experience with construction rental equipment or heavy machinery.

Responsibilities

Inspect, service, and repair rental equipment in the field to ensure it meets Milton Rents and OEM standards and specifications.
Diagnose, service, and repair hydraulic systems, electrical systems, drive components, diesel engines, and other mechanical systems.
Report workflow and schedule updates daily to the service manager and branch manager.
Work independently in remote areas and be able to dispatch from remote locations or a home base.
Interact positively and effectively with customers, fellow employees, management, and equipment manufacturers.
Uphold Milton Rents and Milton CAT safety practices and standards.
Work in the local shop when not on the road.
Maintain accurate repair-order, parts-ordering, and timekeeping records.
Perform repairs and rental check-in work efficiently and thoroughly.
Keep the service truck clean, organized, and stocked.
Maintain and wear required personal protective equipment.
Complete and submit paperwork required by shop management within requested timeframes.

Benefits

Paid time off and eight company-paid holidays.
Medical, dental, and vision insurance options for employees and family.
Disability and life insurance packages.
401(k) match.
Tuition reimbursement for full-time employees with one or more years of service.
Additional supplemental offerings and discount programs.
Employee referral program.
Company-provided service truck.
Company laptop and diagnostic software.
Training, employee development, and career growth opportunities.