Field Service Technician
About The Position
Datamax is seeking motivated, hands-on individuals to begin a career working with office technology. The company provides training, tools, and support; extensive prior experience is not required. The role services and maintains copiers and multifunction printers, diagnoses and repairs equipment at customer locations, provides customer service and technical support, completes service calls and basic documentation, and builds customer relationships while representing Datamax. It is a full-time position in Longview, Texas, scheduled Monday through Friday from 8:00 AM to 5:00 PM, with occasional overtime available. The company offers on-the-job training, ongoing support, and opportunities to grow into advanced technical roles.
Requirements
- Basic mechanical or technical aptitude; training is provided.
- Interest in electronics or hands-on work.
- Strong customer service and communication skills.
- Dependable, motivated, and eager to learn.
- Valid driver's license with a clean driving record.
- Reliable transportation.
- Must pass a background check and drug screening.
Responsibilities
- Service and maintain copiers and multifunction printers (MFPs).
- Learn to diagnose and repair equipment at customer locations.
- Provide excellent customer service and technical support.
- Complete service calls and basic documentation.
- Build relationships with customers while representing Datamax.
Benefits
- Medical, dental, and vision insurance.
- 401(k) with profit sharing.
- Short-term and long-term disability.
- Paid time off and paid holidays.
- Life insurance.
- Educational assistance.
- Employee assistance program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
