Field Service Technician

Tech-24 A Commercial Food Service Repair Company Inc • Chino Valley, AZ

28d • $35 - $45 • Onsite

About The Position

The Field Service Technician services commercial cooking (hot-side) and refrigeration (cold-side) equipment. The role diagnoses, maintains, and repairs a range of commercial kitchen and refrigeration systems while providing professional customer service. The technician works to solve problems, minimize customer downtime, and represent Tech24 professionally. The position is based in Prescott Valley, Arizona, with an advertised compensation range of $35–$45. Final compensation depends on experience, technical certifications, skills, and overall qualifications; candidates with advanced expertise across hot-side and cold-side equipment may be considered toward the higher end of the range.

Requirements

• 3–5+ years of commercial foodservice and/or refrigeration repair experience.
• Valid driver's license and clean driving record.
• Strong mechanical and electrical troubleshooting skills.
• Ability to read and interpret technical manuals, wiring diagrams, and blueprints.
• Strong problem-solving skills and ability to work independently.
• Excellent communication and customer service skills.
• Ability to lift up to 50+ lbs.
• Ability to work in varying indoor and outdoor conditions, climb ladders, work at heights, and crawl in tight quarters.
• Own industry-standard hand tools.
• Willingness to participate in an on-call rotation as needed.

Nice To Haves

• Experience working on commercial kitchen equipment.
• EPA Universal certification.

Responsibilities

• Diagnose, troubleshoot, and repair commercial cooking equipment, including ovens, fryers, steamers, griddles, and warmers.
• Diagnose, troubleshoot, and repair commercial refrigeration systems, including walk-ins, reach-ins, prep tables, and ice machines.
• Perform preventative maintenance to support safe, efficient equipment operation.
• Document service calls, parts used, labor hours, and customer interactions in the company system.
• Communicate repair status, recommendations, and timelines to customers.
• Manage truck inventory to ensure appropriate parts and tools are stocked.
• Respond to service calls in a timely and professional manner.
• Represent the company professionally and provide high-quality customer service.
• Follow safety regulations and company policies.
• Participate in ongoing technical training and professional development.
• Participate in an on-call rotation as needed.

Benefits

• Weekly pay.
• Company vehicle, gas card, uniforms, and phone provided.
• Generous paid time off, paid holidays, and birthday off.
• Medical, dental, vision, and short-term disability coverage, effective the first of the month following hire.
• Company-paid long-term disability and basic life insurance.
• Manufacturer-certified programs and company training opportunities.
• 401(k) with company match and immediate vesting.
• Employee Assistance Program with confidential counseling and support for employees and their families, including financial and legal resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed