Field Service Technician (PES) - Beverages

PepsiCo•Lakeside, CA

16d

About The Position

The Field Service Technician installs, repairs, and performs preventative maintenance on beverage equipment at customer locations in Lakeside, California. The role supports equipment used for brands including Pepsi, Gatorade, and Aquafina, with a focus on safe, timely service and strong customer relationships. Technicians diagnose equipment problems and decide whether repair or replacement is appropriate. They install equipment by routing lines, connecting product, water, and gas supplies, ensuring proper drainage, and filling and adjusting equipment to the correct mixture. They schedule service and preventative-maintenance calls around customer service windows, explain basic equipment upkeep to customers, document service calls using provided tools, and maintain parts inventory on their service truck. The role includes hands-on and classroom training and is performed in a fast-paced environment that involves lifting, bending, and moving product throughout the shift.

Requirements

Must be 18 years or older.
Valid driver's license and personal vehicle, with applicable non-excepted DOT status. In California locations except Stockton, non-excepted intrastate or non-excepted interstate status is accepted; in Stockton, only non-excepted interstate status is accepted.
Ability to communicate effectively in English.
Ability to lift up to 50 pounds, with or without accommodation.
Ability to reach, lift, carry, push, and pull, with or without accommodation.
Ability to kneel, squat, crouch, crawl, and bend while making repairs, often in low places, with or without accommodation.
EPA Section 608 Certification.
Ability to pass refrigeration certification Type I/Type II practices, if applicable.

Responsibilities

Repair and perform preventative maintenance on vending, cooling, fountain, ice, and frozen beverage equipment at customer accounts.
Diagnose equipment issues and determine the appropriate repair or replacement solution.
Install equipment by routing lines, connecting product, water, and gas supplies, ensuring proper drainage, and filling and adjusting equipment to the correct mixture.
Prioritize and schedule service and preventative-maintenance calls to meet customer service windows.
Educate customers on basic equipment repair and upkeep.
Document each service call using provided tools.
Maintain parts inventory on the service truck.
Build strong relationships at customer accounts.