Field Service Technician (PES) - Beverages

PepsiCo•Joplin, MO

7d•Onsite

About The Position

The Field Service Technician installs, repairs, and performs preventative maintenance on beverage equipment at customer locations, helping keep PepsiCo brands flowing safely and on time. Equipment includes vending, cooling, fountain, ice, and frozen beverage systems. The role involves diagnosing equipment issues, determining appropriate repair or replacement solutions, installing and adjusting equipment, and scheduling service calls to meet customer service windows. Technicians educate customers on basic equipment upkeep, document service calls with provided tools, maintain parts inventory on their service trucks, and build strong customer relationships. The position includes hands-on and classroom training and is described as a fast-paced, hands-on role spent on the go for most of the day. The stated schedule is Tuesday through Saturday, 10:30 AM to 7:00 PM, at $27.90 per hour in Joplin, Missouri.

Requirements

Be at least 21 years old.
Have a valid Non-DOT Driver's License with Non-Excepted Interstate Status and follow DOT regulations. The posting notes that in California locations other than Stockton, non-excepted intrastate status is also accepted; in Stockton, only non-excepted interstate status is accepted.
Ability to communicate effectively in English.
Ability to lift up to 50 pounds, with or without accommodation.
Ability to reach, lift, carry, push, and pull, with or without accommodation.
Ability to kneel, squat, crouch, crawl, and bend when making repairs, often in low places, with or without accommodation.
EPA Section 608 Certification.
Ability to pass refrigeration certification Type I/Type II practices, if applicable.

Responsibilities

Repair and perform preventative maintenance on vending, cooling, fountain, ice, and frozen beverage equipment at customer accounts.
Diagnose equipment issues and use good judgment to determine the best repair or replacement solution.
Install equipment by routing lines, connecting product, water, and gas supplies, ensuring proper drainage, and filling and adjusting equipment to the correct mixture.
Prioritize and schedule service and preventative maintenance calls to meet customer service windows.
Educate customers on basic equipment repair and upkeep.
Document each service call using provided tools.
Maintain parts inventory on the service truck.
Build strong relationships at customer accounts.