Field Service Technician (PES) - Beverages

PepsiCo•Tulsa, OK
•Onsite

About The Position

The Field Service Technician installs, repairs, and performs preventative maintenance on beverage equipment at customer locations, helping ensure equipment is operating safely and on time. Equipment includes vending, cooling, fountain, ice, and frozen beverage systems. The technician diagnoses equipment problems and determines whether repair or replacement is appropriate; installs and adjusts equipment and its product, water, gas, and drainage connections; and schedules service calls to meet customer service windows. The role also involves educating customers on basic equipment care, documenting service calls with provided tools, maintaining parts inventory on a service truck, and building customer relationships. The position is based in Tulsa, Oklahoma, with a Sunday–Thursday schedule from 11:30 a.m. to 8:00 p.m. Pay is $27.90 per hour. Hands-on and classroom on-the-job training is provided. The work is fast-paced and hands-on, with the technician on the go for much of the day and frequently lifting, bending, and moving product.

Requirements

  • Must be 18 years or older.
  • Must have a valid driver's license and personal vehicle with Non-Excepted Interstate Status, and follow DOT regulations. The posting notes California-specific exceptions for certain locations.
  • Ability to communicate effectively in English.
  • Ability to lift up to 50 pounds, with or without accommodation.
  • Ability to reach, lift, carry, push, and pull, with or without accommodation.
  • Ability to kneel, squat, crouch, crawl, and bend when making repairs, often in low places, with or without accommodation.

Responsibilities

  • Repair and perform preventative maintenance on vending, cooling, fountain, ice, and frozen beverage equipment at customer accounts.
  • Diagnose equipment issues and use good judgment to determine the best repair or replacement solution.
  • Install equipment by routing lines, connecting product, water, and gas supplies, ensuring proper drainage, and filling and adjusting equipment to the correct mixture.
  • Prioritize and schedule service and preventative maintenance calls to meet customer service windows.
  • Educate customers on basic equipment repair and upkeep.
  • Document each service call using provided tools.
  • Maintain parts inventory on the service truck.
  • Build strong relationships at customer accounts.

Benefits

  • Competitive pay and meaningful benefits are mentioned for full-time team members; specific benefit types are not listed.
  • On-the-job hands-on and classroom training.
  • Opportunities to grow a long-term career at PepsiCo.
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