Field Service Technician

MasterTech • Norfolk, VA

35d • $30 - $45

About The Position

MasterTech is seeking Field Service Technicians based near an international airport who can travel extensively to customer locations. The role involves on-site installation and support of mechanical and electrical components and systems to ensure machinery is properly installed and operational. Technicians also maintain, diagnose, and repair machinery, report issues, complete documentation, keep training up to date, and provide remote support.

Requirements

• Ability to travel extensively to customer locations.
• Ability to conduct installations, diagnostics, troubleshooting, programming, and repairs.
• Excellent customer service skills and communication.
• Exceptional problem-solving, troubleshooting, diagnosis, and documentation skills.

Nice To Haves

• Previous experience with printing, corrugated, prepress, postpress, flexo presses, folding, or other printing and boxing equipment.
• Experience in industrial, manufacturing, or mechanical maintenance.
• Experience with electrical systems, including AC and DC systems and three-phase wiring.
• Knowledge of SPS programming, automation technology, and drive technologies.

Responsibilities

• Install mechanical and electrical components and systems at customer locations.
• Support equipment installation and operation to ensure machinery is properly installed and operational.
• Maintain, diagnose, troubleshoot, and repair machinery on site.
• Report issues and complete documentation.
• Keep training up to date and provide remote support.
• Provide recommendations based on installation, diagnostics, troubleshooting, programming, and repair work.

Benefits

• Paid OEM training.
• Comprehensive medical, dental, and vision benefits available from the start.
• Paid time off, sick time, and vacation.
• Matching 401(k).
• Company credit card and travel perks/points.
• Per diem.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed