Field Service Technician

Ecolab • Dearborn, MI

40d • Onsite

About The Position

Ecolab's Nalco Water division is seeking a Field Technician in Dearborn, Michigan. This role involves monitoring and maintaining air and water quality systems, providing customers with problem-solving support, and ensuring high customer satisfaction. The ideal candidate is a passionate technical professional who enjoys customer interaction and autonomous, hands-on work. You will be part of a talented team focused on efficiency, sustainability, and performance in various industries.

Requirements

• Previous experience working in a manufacturing, industrial, or plant environment.
• High School Diploma, GED or equivalent
• Experience working with Microsoft Office Suite

Nice To Haves

• Experience working independently in an industrial setting
• Demonstrate mechanical aptitude
• Previous experience in Industrial Wastewater Treatment or Maintenance
• Mechanical problem-solving experience (e.g. plumbing, electrical, HVAC, and/or mechanical experience)
• Strong customer service skills; proven ability to interface positively and professionally with the customer
• Analyze readings and put data in a spreadsheet in a logical manner
• Verbal and written communication skills
• Previous experience explaining results of data gatherings

Responsibilities

• Operate, monitor, and trouble-shoot the facility and its processes in accordance with established procedures
• Perform testing on lab samples, analyze and record results and data in accordance with company and regulatory requirements
• Perform daily process application quality analysis using small intricate parts
• Provide routine and special application service support to customers
• Execute required chemistry tests
• Log and report data
• Maintain product inventories
• Provide technical support to customers
• Troubleshoot and maintain systems as needed
• Use a fluke meter to check sensitivity
• Operate a test stand verifying air and fluid leaks

Benefits

• medical
• dental
• vision
• matching 401K
• company-paid pension
• stock purchase plan
• paid parental leave
• select discounted childcare resources
• life insurance
• accident insurance
• critical illness insurance
• hospital indemnity insurance
• auto insurance
• home insurance
• pet insurance
• identity theft protection
• short-term and long-term disability
• 401k
• pension plans
• retirement health care benefits
• short-term incentives
• vacation (12 days)
• holidays
• parental leave
• employee stock purchase plans (Full-Time Associates)
• discount on day care services and caregiver services
• adoption assistance
• group legal services
• employee assistance program
• employee discount program
• education assistance program
• on-Site childcare and fitness facilities may be available at select Ecolab locations

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED