Field Service Technician - Night Shift - Orlando, FL (Future Consideration)

Rivian•Orlando, FL

About The Position

Rivian is seeking an emerging to mid-level Technician to develop technical skills while delivering an exceptional customer experience. The Technician supports electric vehicle repairs, inspections, and field service operations, working under the mentorship of senior technicians and leadership. The role is primarily based at a local service center, but may involve mobile service travel, remote work, or support for plant operations as business needs evolve. The schedule is Monday through Friday, with rotational Saturdays, and the shift is 5 p.m. to 2 a.m. A 15% pay differential applies between 6 p.m. and 6 a.m. The role requires a standard 40-hour workweek, with potential weekend, holiday, early morning, evening, or overnight shifts based on business needs, as well as travel to regional locations or production facilities as needed. The hourly pay range for Florida-based applicants is $23.63–$32.54. The successful candidate may be eligible for an annual performance bonus. Rivian offers benefits to eligible full-time and part-time employees and their eligible dependents, including paid vacation, paid sick leave, and insurance benefits. Eligible employees may also participate in the company’s 401(k) Plan and Employee Stock Purchase Program.

Requirements

Be at least 21 years old.
Hold a valid driver’s license and have a clean driving record, with no suspensions or revocations within the past 3–5 years.
Be available for a standard 40-hour workweek, including potential weekends, holidays, early mornings, evenings, or overnight shifts based on business needs.
Be flexible to travel to regional locations or production facilities as needed.
Be proficient with laptops and computers in Windows or Mac environments and with work order management systems.
Demonstrate eagerness to learn, strong organizational and time-management skills, and attention to detail.
Be able to sit, stand, walk, bend, kneel, reach, and lift up to 50 pounds.
Have 0–3 years of hands-on experience in an automotive shop or technical environment; recent graduates may apply.
Have a foundational understanding of basic electricity, including high- versus low-voltage awareness; basic circuit measurement tools such as a DVOM; and introductory electrical schematic reading.
Be familiar with basic hand and power tools, entry-level tire repairs, and basic vehicle alignments.
Have a basic understanding of diagnostic workflows and troubleshooting steps under guidance.

Nice To Haves

High school diploma, GED, or recognized equivalency credential.
Ability to drive a non-commercial truck and trailer.
Graduation from an accredited automotive repair school or program.
Basic exposure to electric vehicle or hybrid frameworks.
Experience working in a fast-paced startup environment.

Responsibilities

Perform or assist with vehicle diagnosis, repairs, installations, and inspections at a service center, on a mobile route, or at a remote location.
Learn about Rivian’s product line, electric vehicle framework, tools, and accessories while building peer relationships and working under senior technicians’ mentorship.
Use available technical resources and follow repair procedures efficiently while maintaining quality and safety.
Conduct post-repair road tests to verify repair quality and vehicle operational safety.
Assist with parts operations, including ordering, receiving, shipping, inventory tracking, and work order and expense reporting.
Maintain detailed technical notes and documentation for completed and in-process repairs.
Interact professionally with customers, families, third-party affiliates, and suppliers at service facilities or outreach events.
Identify opportunities to improve processes, provide constructive feedback to mentorship leads, and participate in service campaigns or containment initiatives.
Participate in required training, maintain current technical skills, and deliver high-quality work with increasing independence.