Field Service Technician (For Future Consideration) - Bothell, WA

Rivian • Mill Creek East, WA

1d

About The Position

This role is designed for emerging to mid-level technicians who want to develop their technical skills while delivering an exceptional customer experience. As part of Rivian’s junior talent pipeline, the technician works with mentorship from senior technicians and leadership to support electric vehicle repairs, inspections, and field service operations. The position is based primarily at a local service center, but may involve remote work, mobile-service travel, or support for plant operations as business needs change. Candidates should be comfortable in a fast-paced environment, communicate well, and bring an interest in innovation and adventure.

Requirements

• At least 21 years old.
• Valid driver’s license and a clean driving record, with no suspensions or revocations within the past 3–5 years.
• Available for a standard 40-hour workweek, with possible weekend, holiday, early morning, evening, or overnight shifts based on business needs.
• Able to travel to regional locations or production facilities as needed.
• Proficient with laptops and computers in Windows or Mac environments and with work order management systems.
• Strong willingness to learn, organizational and time-management skills, and attention to detail.
• Able to sit, stand, walk, bend, kneel, reach, and lift up to 50 pounds.
• Basic understanding of electricity, including awareness of high- and low-voltage systems; familiarity with a digital volt-ohm meter (DVOM) and introductory exposure to electrical schematics.
• Familiarity with basic hand and power tools, entry-level tire repairs, and basic vehicle alignments.
• Basic understanding of diagnostic workflows and troubleshooting steps under guidance.

Nice To Haves

• High school diploma, GED, or recognized equivalent credential.
• Ability to drive a non-commercial truck and trailer.
• Graduation from an accredited automotive repair school or program.
• 0–3 years of hands-on experience in an automotive shop or technical environment; recent graduates are welcome.
• Basic exposure to electric vehicle or hybrid frameworks.
• Experience working in a fast-paced startup environment.

Responsibilities

• Perform or assist with vehicle diagnosis, repairs, installations, and inspections at a service center, on a mobile route, or at a remote location.
• Learn to identify and explain Rivian’s product line, EV framework, tools, and accessories while working under senior-technician mentorship and building peer relationships.
• Use available technical resources and follow repair procedures efficiently while maintaining quality and safety.
• Conduct post-repair road tests to verify repair quality and vehicle operating safety.
• Assist with parts operations, including ordering, receiving, shipping, inventory tracking, and work order and expense reporting.
• Maintain detailed technical notes and documentation for completed and in-process repairs for internal and external use.
• Interact professionally with customers, families, third-party affiliates, and suppliers at service facilities and outreach events.
• Identify opportunities to improve processes, provide constructive feedback to mentorship leads, and participate in service campaigns or containment initiatives.
• Participate in required training, keep technical skills current, and maintain high-quality work with increasing independence.

Benefits

• Paid vacation
• Paid sick leave
• Life, medical, dental, vision, short-term disability, and long-term disability insurance for eligible employees
• 401(k) Plan, subject to eligibility requirements
• Employee Stock Purchase Program, subject to eligibility requirements
• Annual performance bonus may be available

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED