Field Service Technician Coffee, Espresso Machines and Combi-Ovens

Smart Care Equipment Solutions•Minneapolis, MN

16d

About The Position

Turbo Technicians, LLC., a Smart Care company, is a fast-growing nationwide service company specializing in rapid-cook technology. The company is seeking a technician in Fridley, Minnesota, and the surrounding area. This role services commercial coffee and espresso machines as well as TurboChef and combi-ovens. Turbo Technicians is an authorized service agent for TurboChef and repairs its equipment lines. Candidates with technical-trade aptitude and a background in field service or restaurant equipment are preferred. The technician provides reactive 24-hour service, including troubleshooting, diagnosis, repair, and resolution. Work also includes installation and removal of commercial restaurant equipment, preventive maintenance, cleaning, parts and inventory coordination, and accurate work-order documentation. The role requires professional customer service and coordination with dispatch, management, warehouse, and other technicians. Paid training, a company vehicle, and a $1,000 sign-on bonus are offered.

Requirements

Ability to troubleshoot, test, repair, and service technical equipment.
Knowledge of basic electricity, including amperage, voltage, and resistance, and ability to read basic equipment schematics.
Ability to understand, read, and use a multimeter.
Ability to work flexible shifts.
Familiarity with basic tools and a multimeter.
Basic understanding and skill with MS Office.
Valid driver's license.
Organizational skills, attention to detail, and a sense of urgency in responsiveness.
Ability to adapt to the workplace environment and organizational change.
Reliability, dependability, punctuality, good attendance, and conscientiousness about product performance.
Ability to lift and move heavy restaurant equipment when needed.

Nice To Haves

Aptitude in technical trades.
Background in field service or restaurant equipment.

Responsibilities

Provide professional, courteous, and motivated service focused on delivering high value.
Provide reactive 24-hour service, including equipment troubleshooting, diagnosis, repair, and resolution.
Perform timely repairs, installation and removal of commercial restaurant equipment, scheduled preventive maintenance, and cleaning to support customer satisfaction and equipment performance.
Order repair parts, schedule their delivery, and maintain inventory.
Accurately record and complete work orders in accordance with company policy and maintain accurate documentation.
Interact effectively with internal dispatch, management, warehouse, and technician teams.
Maintain a professional, clean appearance and keep the service vehicle clean and neat.