Field Service Technician

MasterTech•Boston, MA
•$30 - $45•Onsite

About The Position

MasterTech is seeking a Field Service Technician based in Massachusetts to install and support mechanical and electrical components and systems on label and packaging production equipment at customer locations. The role requires extensive travel. Technicians ensure machinery is correctly installed and operational, and perform on-site maintenance, diagnostics, and repairs. They also report issues and complete documentation.

Requirements

  • Experience in industrial, manufacturing, or mechanical maintenance is preferred.
  • Previous Corrugated experience in Prepress and/or PostPress machinery.
  • Experience with electrical systems, including AC and DC and three-phase wiring, is an asset.
  • Basic to advanced experience servicing electrical, hydraulic, pneumatic, and mechanical systems.
  • Excellent customer service skills and communication.
  • Previous experience using oscilloscopes, drills, and taps.
  • Exceptional problem-solving, troubleshooting, diagnosis, and documentation skills.

Nice To Haves

  • Soldering experience.

Responsibilities

  • Install mechanical and electrical components and systems at customer locations.
  • Support machinery and ensure it is properly installed and operational.
  • Maintain, diagnose, and repair machinery on site.
  • Report issues and complete documentation.

Benefits

  • Comprehensive medical, dental, and vision benefits available from the start.
  • Paid time off, sick time, and vacation.
  • Matching 401(k).
  • Company credit card and travel perks/points.
  • Per diem.
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