Field Service Technician - San Diego - SME Solutions

Northwest Pump•San Diego, CA
•Onsite

About The Position

SME Solutions, LLC., a company under Northwest Pump, services fuel systems for gas stations, hospitals, military customers, and other locations. The company installs and maintains fuel pumps, tanks, dispensers, vapor recovery systems, point-of-sale systems, and other fuel distribution and storage equipment, and provides air quality and environmental testing. The Field Service Technician performs maintenance, troubleshooting, repairs, and installations at customer sites. Training and certifications are provided and paid for as the employee progresses into more advanced technical work. The role is based at the San Diego, California shop, with paid travel time to jobs and possible dispatch directly from home. Work is in person, with occasional work on military bases and occasional paid overnight stays. The listed starting pay is $28–$31 per hour, with a conditional increase of $2–$3 per hour within 12 months. Overtime participation is required.

Requirements

  • Experience using hand tools such as wrenches, sockets, and screwdrivers, and basic power tools such as drills.
  • Proficiency using laptops and other electronic devices, including iPads and phones.
  • Adherence to federal standards for work on military bases.
  • Ability to commute to San Diego, CA 92123.
  • Participation in overtime is required.

Nice To Haves

  • Knowledge of basic plumbing concepts, including pressure and valves.
  • Knowledge of basic electrical concepts, including voltage and AC/DC.
  • Prior hands-on field experience and customer-facing experience.
  • Experience in construction, automotive, manufacturing, plumbing, HVAC, electrical work, maintenance, or related industries.
  • Mechanical, automotive, electrical, or carpentry-related hobbies.

Responsibilities

  • Perform routine maintenance on fuel dispensers for military customers, including replacing nozzles and breakaway hoses.
  • Use hand and power tools to perform maintenance tasks.
  • Troubleshoot and repair fuel dispenser leaks, including leaks involving nozzles, pumps, and valves.
  • Replace O-rings, gaskets, and basic piping fixtures.
  • Assist with tank monitoring and sump pump operations.
  • Install or replace sump pumps.
  • Perform pressure testing and replace meters, filters, and faulty components.
  • Troubleshoot and resolve technical issues with dispensers or point-of-sale systems.
  • Follow job documents and safety protocols, take detailed job notes, and update relevant systems using a laptop or iPad.
  • Set up safety equipment and barricades as needed.
  • Keep the company vehicle organized, stocked, clean, and functional.
  • Drive daily to customer sites and shop locations, with occasional overnight stays.
  • Progress into more advanced technical work through training and certification.

Benefits

  • Fully paid training and certifications.
  • Company vehicle stocked with equipment and tools.
  • Paid travel time to jobs.
  • Potential dispatch directly from home to jobs.
  • Employer-sponsored medical, dental, vision, life, and disability plans.
  • Health Savings Account funding for healthcare expenses.
  • 401(k) program with company match.
  • Paid time off.
  • Referral bonus program.
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