Field Service Technician (Energy)

Blanchard Machinery Company • Summerville, SC

2d

About The Position

The EPG Field Service Technician diagnoses, repairs, reconditions, overhauls, and maintains customer and company engines, power generation equipment, and components. The role includes installation, maintenance, and troubleshooting of engine and electrical systems, transfer switches, and switchgear, as well as preparing and testing equipment before delivery. The technician works in the field, maintains a service truck and its equipment, and completes accurate service documentation. The work may require after-hours availability to meet customer needs.

Requirements

• High school diploma or GED equivalent.
• Valid driver's license and safe driving record.
• Strong problem-solving skills, attention to detail, and a high level of accuracy.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Ability to perform duties with urgency and exceed customer expectations.
• Ability to work in the field without supervision.
• Ability to work in a dynamic, fast-paced service environment.
• Maintain a tool inventory sufficient to perform assigned tasks.

Nice To Haves

• Five years of electrical power generation or electronics experience.
• At least three years of experience with CAT diesel and natural gas engines and/or comparable competitive equipment, including systems up to 480 volts.
• Familiarity with CAT diagnostics software (SIS) or comparable current systems.

Responsibilities

• Contribute to a positive work environment and promote the vision, mission, and values of BMC.
• Complete job responsibilities safely and promote a safe and healthy work environment.
• Install, maintain, and troubleshoot engine and electrical systems, transfer switches, and switchgear.
• Remove, disassemble, assemble, and install components and parts.
• Interpret technical drawings, schematics, and wiring diagrams.
• Diagnose problems and causes of failure through logical troubleshooting.
• Determine whether parts are reusable according to published Caterpillar guidelines.
• Order correct and complete replacement parts.
• Clean, repair, recondition, and maintain equipment and components.
• Test, measure, and adjust engine and machine systems and components.
• Prepare, inspect, and operate machines before delivery.
• Keep up to date with developments in tooling, technologies, and systems.
• Prepare inspection and appraisal reports.
• Prepare timely, accurate, and complete service reports.
• Maintain a professional personal appearance.
• Work after hours when needed to meet customer needs.
• Prepare parts requisitions, time cards, part returns, service reports, and other necessary reports and forms.
• Maintain the service truck and its equipment.

Benefits

• Competitive pay.
• Medical, dental, and vision benefits.
• 401(k).
• Profit sharing.
• Generous paid time off.
• Paid holidays.
• Uniforms.
• CAT training and development.
• Supportive work environment.
• Ongoing exposure to learning and new technologies.
• Opportunities for advancement.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED