Field Service Technician - Applied Controls

Floworks International LLC•Tulsa, OK

13d

About The Position

Applied Controls, a subsidiary of FloWorks International LLC, provides engineering design services and systems integration for analytical system solutions. This position serves as a technical and project leadership resource for customer installations, maintenance activities, upgrades, and service projects. It combines hands-on field service expertise in analyzers, process instrumentation, PLCs, and industrial control systems with project management responsibilities. The technician works with customers, vendors, internal departments, and field personnel to deliver technical solutions and ensure projects are completed safely, on time, within budget, and to customer expectations while maintaining customer satisfaction. The role involves field and remote technical support, equipment installation and maintenance, diagnostics and repair, customer training, and project planning and coordination. It operates in a professional office environment using standard office equipment, with occasional visits to warehouses or operational sites. Travel of up to 50% may be required as business needs require.

Requirements

Bachelor's degree in Engineering, Engineering Technology, Project Management, or a related technical discipline; equivalent experience may be considered.
Experience managing technical projects.
Strong troubleshooting and diagnostic skills.
Ability to read and interpret technical drawings, specifications, and schematics.
Proficiency with Microsoft Office Suite, Microsoft Project, and AutoCAD.
Excellent verbal and written communication skills.
Ability to travel up to 50% as business needs require.
Valid driver's license and ability to obtain customer site access.

Nice To Haves

Experience commissioning, troubleshooting, programming, and supporting PLC-based automation systems, including Allen-Bradley, Siemens, Schneider, or comparable platforms.
Experience with process analyzers and analytical instrumentation, including installation, calibration, and troubleshooting.
Knowledge of electrical schematics, P&IDs, and control panel designs.

Responsibilities

Perform installation, commissioning, troubleshooting, repair, and maintenance of analytical equipment and control systems.
Provide onsite and remote technical support to customers.
Conduct system diagnostics and root cause analysis to resolve equipment and process issues.
Perform preventative maintenance and equipment inspections.
Document service activities, findings, recommendations, and corrective actions.
Ensure compliance with company, customer, and regulatory safety requirements.
Train customer personnel in equipment operation and maintenance best practices.
Develop project plans, schedules, budgets, and resource requirements.
Coordinate activities between engineering, operations, procurement, vendors, and customers.
Specify equipment that meets customers’ needs.
Track project milestones, deliverables, risks, and action items.
Monitor project costs and ensure financial objectives are achieved.
Manage project documentation, change orders, and customer communications.
Ensure projects meet quality standards and contractual obligations.