FIELD SERVICE TECHNICIAN
About The Position
Custom Truck One Source (CTOS) is a leading provider of specialty trucks, equipment, rentals, parts, and service solutions supporting the utility, telecommunications, and rail industries across North America. With a nationwide fleet of more than 10,000 units, we help customers build, maintain, and restore critical infrastructure. As a Field Service Mechanic, you will diagnose, repair, inspect, and maintain utility trucks and heavy equipment in the field. This role requires strong mechanical, hydraulic, electrical, and diagnostic skills, along with a commitment to safety and customer service.
Requirements
- High School Diploma or GED.
- Valid driver's license.
- Must provide personal mechanic tools.
- Ability to work independently with minimal supervision.
- Strong customer service and communication skills.
Nice To Haves
- 5+ years of experience as a diesel, heavy equipment, utility equipment, crane, or field service mechanic.
- Strong hydraulic and electrical troubleshooting experience.
- Ability to read electrical schematics and hydraulic diagrams.
- Welding and fabrication experience preferred.
- Experience with diagnostic software such as Cummins INSITE, QuickServe, DTNA DiagnosticLink, or similar platforms.
- DOT, ANSI, or Dielectric testing experience is a plus.
- CDL Class B preferred.
Responsibilities
- Diagnose, troubleshoot, and repair utility trucks, aerial devices, digger derricks, cranes, hi-rail equipment, and related machinery.
- Perform preventative maintenance inspections and scheduled services.
- Troubleshoot hydraulic, electrical, diesel engine, CAN Bus, and LMI (Load Moment Indicator) systems.
- Read and interpret schematics, wiring diagrams, service manuals, and technical documents.
- Utilize diagnostic software and electronic troubleshooting tools.
- Complete repair orders, inspection reports, timecards, and service documentation accurately.
- Communicate repair status and recommendations to customers and management.
- Ensure repairs are completed safely, efficiently, and to manufacturer standards.
- Participate in company and manufacturer training programs.
- Travel overnight as needed to support customer requirements.
Benefits
- Company service truck equipped with crane and welder
- Company laptop and cell phone
- Paid training and manufacturer certification programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
