Field Service Technician - Material Handling Equipment - Westborough, MA
About The Position
Abel Womack is seeking skilled and motivated Field Service Technicians to join our team. This role involves working on electric vehicles and automated equipment, including Raymond battery-powered lift trucks, warehouse storage systems, conveyors, carousels, and other automated material handling equipment. The ideal candidate may have experience as a forklift technician or transferable experience as an auto, diesel, conveyor, heavy equipment, or other electro-mechanical mechanic. This position offers independent field work with a strong support network, a company-issued service vehicle, and extensive technical training. Abel Womack is a well-established industry leader in material handling solutions, offering long-term career growth, job stability, and advancement opportunities.
Requirements
- Ability to diagnose and repair mechanical and/or electrical equipment with a focus on quality, efficiency, and cost-effective maintenance.
- Ability to read schematics, maps, blueprints, and manuals
- Ability to communicate regularly by phone and in person with team members, parts representatives, technical specialists, dispatch, lead service techs, and customers, required
- Demonstrated ability to maintain a professional demeanor and build positive customer relationships by consistently delivering excellent customer service
- Must provide your own basic mechanic tools; specialty tools will be provided
- Valid driver’s license with a good driving record
- Ability to lift up to 75 lbs. regularly
Nice To Haves
- Experience with electrical fuel systems, sensor technology, hydraulics, PLCs, or charging systems
Responsibilities
- Travel within an assigned territory to install, maintain, and repair Raymond battery-powered lift trucks along with working on warehouse storage systems, conveyors, carousels, and other automated material handling equipment
- Work directly with our customers to troubleshoot and resolve equipment challenges
- Apply and grow your mechanical and technical skills through continuous training
- Submit electronic work orders efficiently using a company-provided tablet
- Represent Abel Womack with professionalism and excellent customer service
Benefits
- Company-issued service vehicle
- Extensive technical training
- Competitive pay
- Comprehensive Health/Dental/Vision insurance
- 401(k) with company match
- Overtime opportunities
- Access to nationally recognized technical training and certifications
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
