Field Service Technician - Material Handling Equipment - Saugus, MA
About The Position
Abel Womack is seeking skilled and motivated Field Service Technicians to join our team. This role is ideal for individuals interested in working on electric vehicles and automated equipment, whether they have prior experience as a forklift technician or transferable skills from roles like auto, diesel, conveyor, heavy equipment, or other electro-mechanical mechanic positions. The position offers independent field work with a strong support network. Abel Womomack is a Best-in-Class organization with over 100 years of history, valuing employees and delivering exceptional customer service. The role provides a company-issued service vehicle and extensive technical training, with opportunities for long-term career growth, job stability, and advancement within the material handling solutions industry.
Requirements
- Ability to diagnose and repair mechanical and/or electrical equipment with a focus on quality, efficiency, and cost-effective maintenance.
- Ability to read schematics, maps, blueprints, and manuals
- Ability to communicate regularly by phone and in person with team members, parts representatives, technical specialists, dispatch, lead service techs, and customers, required
- Demonstrated ability to maintain a professional demeanor and build positive customer relationships by consistently delivering excellent customer service
- Must provide your own basic mechanic tools; specialty tools will be provided
- Valid driver’s license with a good driving record
- Ability to lift up to 75 lbs. regularly
Nice To Haves
- Experience with electrical fuel systems, sensor technology, hydraulics, PLCs, or charging systems
Responsibilities
- Travel within an assigned territory to install, maintain, and repair Raymond battery-powered lift trucks along with working on warehouse storage systems, conveyors, carousels, and other automated material handling equipment
- Work directly with our customers to troubleshoot and resolve equipment challenges
- Apply and grow your mechanical and technical skills through continuous training
- Submit electronic work orders efficiently using a company-provided tablet
- Represent Abel Womack with professionalism and excellent customer service
Benefits
- Company-issued service vehicle
- Extensive technical training
- Competitive pay
- Comprehensive benefits
- Supportive, team-focused environment
- Long-term career growth
- Job stability
- Advancement opportunities
- Straight hourly pay — no flat rate
- Overtime opportunities
- Access to nationally recognized technical training and certifications
- Technicians travel within a defined territory
- Comprehensive Health/Dental/Vision insurance
- 401(k) with company match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
