Field Service Technician
About The Position
SVI Corporate, LLC, a Palm Beach Tan & Wellness franchisee, is hiring a Field Service Technician based in the Charleston, SC Tri-County area. The technician keeps salons safe, clean, and operational by performing preventative maintenance, troubleshooting, and repairs at multiple locations throughout coastal Georgia and South Carolina. The role involves working independently, managing multiple service requests, and collaborating with salon management, vendors, contractors, and internal leadership to resolve issues quickly and cost-effectively. This is a non-exempt, safety-sensitive position. The technician starts each day from home and travels to locations as needed. The position reports to the Director of Maintenance and is intended as a long-term role, with potential for growth. The schedule is 36 hours per week most weeks, with occasional nights, weekends, and holidays based on business needs. Compensation starts at $55,000.
Requirements
- High school diploma or equivalent.
- At least 2 years of general building maintenance, facilities maintenance, construction, or related experience.
- Basic knowledge of plumbing, electrical, carpentry, painting, drywall repair, and HVAC systems.
- Ability to safely use hand tools, power tools, and ladders.
- Valid driver’s license and good driving record; an MVR check is required.
- Must pass a background check.
- Ability to manage multiple projects and work independently.
- Basic computer proficiency, including email, point-of-sale systems, and Microsoft Office (Outlook, Word, and Excel).
- Outstanding customer service and effective verbal and written communication skills.
- Willingness to work occasional nights, weekends, and holidays based on business needs.
- Ability to lift and carry up to 100 pounds.
- Ability to read, write, speak, and understand English sufficiently to perform the job safely.
- Must live within the Charleston, SC Tri-County area or a nearby part of the coastal Georgia/South Carolina service territory.
Nice To Haves
- Experience working across multiple units is preferred.
- Experience supporting multiple retail or commercial locations.
- Experience maintaining commercial equipment.
- HVAC, electrical, plumbing, or facilities-related certifications.
Responsibilities
- Perform preventative maintenance, troubleshooting, and repairs on commercial tanning, sunless, and wellness equipment; training and support are provided.
- Complete routine building maintenance, including minor plumbing, electrical, carpentry, painting, drywall repair, and hardware replacement.
- Perform basic HVAC maintenance and coordinate major repairs with approved vendors.
- Diagnose maintenance issues and determine appropriate corrective actions.
- Respond to maintenance requests from assigned salons within service expectations.
- Inspect salon facilities routinely to identify maintenance and safety concerns.
- Coordinate repairs with salon management, vendors, contractors, and internal leadership.
- Maintain work orders, inventory, and repair documentation.
- Follow company safety procedures and applicable regulations on every job.
- Travel regularly throughout the assigned territory to support multiple salon locations.
Benefits
- 401(k) with company match.
- Health, dental, and vision insurance.
- Paid time off after 90 days of full-time employment.
- Short-term and long-term disability.
- Free tanning for the employee and a guest.
- Company vehicle and phone provided.
- Training and support provided.
- Employee discounts.
- Flexible schedule.
- Parental leave.
- Wellness resources.
- Opportunity for advancement.
- 36-hour work week most weeks.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
