Field Service Technician (HE LLC) - Dallas, TX

Military Spouse Corporate Career Network • Dallas, TX

2d • Onsite

About The Position

Hanley Energy is a globally recognized innovator in mission-critical power and energy-efficient technologies. The company designs, sources, supplies, installs, and commissions critical power and energy management solutions, and provides service, maintenance, security, consulting, and training.

The Field Service Technician performs preventive maintenance, maintenance, and repairs on Hanley equipment and Critical Power Systems at customer sites. The role includes restoring failed equipment, testing systems, coordinating and communicating with site teams, diagnosing issues and helping resolve them, and providing customer support. The technician completes computerized documentation and participates in a 24/7 emergency-cover rota. Regular travel across the IAD area is required, along with some scheduled weekend emergency call-outs and late-shift work.

Requirements

• Skills and/or familiarity in power electronics, electrical equipment maintenance, and troubleshooting.
• Ability to read electrical schematics and diagrams.
• Strong organizational and interpersonal skills.
• Ability to manage time effectively.
• Ability and willingness to travel regularly across the IAD area.
• Proactive, team-oriented approach.

Nice To Haves

• Prior experience in industrial or switchgear manufacturing.

Responsibilities

• Service, maintain, and repair existing and newly installed Critical Power Systems, including ATS, PLCs, and shunt devices at customer sites.
• Perform preventive maintenance and provide customer support.
• Test equipment to ensure it is working correctly.
• Coordinate and communicate with site teams to complete project tasks.
• Diagnose problems and participate in resolving issues, including rapid restoration of failed equipment.
• Maintain excellent communication with all departments.
• Complete computerized documentation.
• Travel regularly across the IAD area.
• Provide emergency customer cover through a 24/7 rota, including some scheduled weekend call-outs and late-shift work.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed