Field Service Technician (HE LLC) - Dallas, TX
About The Position
Hanley Energy is a global provider of mission-critical power and energy-efficient technologies, specializing in designing, sourcing, supplying, installing, and commissioning critical power and energy management solutions, along with service, maintenance, security, consulting, and training. The Field Service Technician maintains and repairs Hanley equipment at customer sites, including performing preventative maintenance, restoring failed equipment, testing systems, and supporting customers. The role requires familiarity with power electronics and electrical equipment, troubleshooting skills, effective coordination and communication with site teams, and the ability to complete computerized documentation. Regular travel across the IAD area is required. The role includes some scheduled weekend emergency callouts, late shifts, and participation in a 24/7 emergency-cover rota.
Requirements
- Familiarity with power systems.
- Experience in industrial or switchgear manufacturing industries.
- Experience maintaining and troubleshooting electrical equipment.
- Experience with or understanding of DC systems.
- Full clean driving license.
- Flexibility and high mobility.
- Positive, proactive, team-oriented approach, with excellent organizational and interpersonal skills and the ability to manage time effectively.
Responsibilities
- Travel regularly across the IAD area.
- Service, maintain, and repair existing and newly installed Critical Power Systems, including ATS, PLCs, and shunt devices, at customer sites.
- Coordinate and communicate with site teams to complete project tasks.
- Test systems to ensure they are working correctly.
- Read electrical schematics and diagrams.
- Perform maintenance and provide customer support.
- Diagnose problems and help develop solutions to resolve issues.
- Maintain excellent communication with all departments.
- Complete computerized documentation.
- Provide scheduled weekend emergency callout service and work late shifts as needed.
- Participate in a 24/7 rota system providing emergency cover for customers.
Benefits
- Medical, dental, and vision coverage with company contributions.
- 401(k) plan with company match.
- Company-paid life insurance and short- and long-term disability.
- Paid holidays.
- Paid time off (PTO).
- Bonus eligibility.
- Employee Assistance Program.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
