Field Service Technician - Dallas
About The Position
Kodak Alaris is seeking a highly motivated Field Service Technician to install, maintain, troubleshoot, and repair industrial equipment at customer sites. The position requires a combination of electrical and mechanical skills, strong problem-solving abilities, and a commitment to customer service. The technician will travel frequently to customer locations to perform preventive maintenance, diagnose equipment issues, and help ensure optimal system performance. The Alaris division provides information capture solutions, including scanners, software, and services, to help simplify business processes. The role works with technical support, engineering, and parts departments to resolve complex service issues and includes documenting work and training customers on equipment operation and maintenance.
Requirements
- High school diploma or GED.
- At least 3 years of experience in field service, maintenance, manufacturing, or industrial equipment repair.
- Strong electrical troubleshooting skills, including AC/DC circuits, motors and drives, sensors and controls, and use of electrical testing equipment such as multimeters and clamp meters.
- Strong mechanical troubleshooting skills, including transport rollers, timing belts, DC motors, and bearings.
- Ability to read electrical schematics.
- Valid driver's license with a clean driving record.
- Ability to travel up to 50–75% as required.
- Ability to lift up to 50 pounds and to stand, walk, and bend.
- Ability to work extended hours and occasional weekends as required.
- Strong analytical and troubleshooting skills.
- Excellent customer service and communication abilities.
- Self-motivation and ability to work independently.
- Strong organizational and time-management skills.
- Ability to prioritize multiple service calls and projects.
Nice To Haves
- Technical degree or vocational training.
- Associate degree in Electrical, Mechanical, Mechatronics, or Industrial Technology.
- OSHA training or other safety certifications.
Responsibilities
- Install, commission, and start up equipment at customer facilities.
- Diagnose and repair electrical and mechanical issues.
- Perform preventive and corrective maintenance on machinery and equipment.
- Read and interpret electrical schematics, wiring diagrams, and technical manuals.
- Inspect equipment and provide customers with service recommendations.
- Document service activities, repairs, and parts usage in service reports.
- Train customers on proper equipment operation and routine maintenance procedures.
- Maintain a safe work environment and follow company and customer safety requirements.
- Coordinate with technical support, engineering, and parts departments to resolve complex issues.
- Travel to customer locations to provide field service.
Benefits
- Signing bonus.
- Competitive salary of $25.00–$28.00 per hour, contingent on experience.
- Company vehicle.
- Health insurance.
- Dental insurance.
- Vision insurance.
- 401(k) with company match.
- Paid time off, including paid flexible time off and paid holidays.
- Paid sick leave.
- Paid parental leave.
- Short-term and long-term disability coverage.
- Life insurance.
- Ongoing technical training and career development.
- Travel reimbursement and per diem when applicable.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
