Field Service Technician, Night Shift - Hazelwood, MO

Rivian • Hazelwood, MO

7d

About The Position

Rivian is seeking an emerging-to-mid-level technician to support electric vehicle repairs, inspections, and field service operations while developing technical skills and delivering an exceptional customer experience. The technician works under the mentorship of senior technicians and leadership, primarily at a local service center. Depending on business needs, the role may also involve remote work, mobile service travel, or support for plant operations.

Requirements

• High school diploma, GED, or recognized equivalent credential preferred.
• At least 21 years old.
• Valid driver’s license and a clean driving record, with no suspensions or revocations within the past 3–5 years.
• Available for a standard 40-hour workweek, with potential weekend, holiday, early morning, evening, or overnight shifts based on business needs.
• Flexibility to travel to regional locations or production facilities as needed.
• Proficiency with laptops and computers in Windows or Mac environments and work order management systems.
• Eagerness to learn, strong organizational and time-management skills, and high attention to detail.
• Ability to sit, stand, walk, bend, kneel, reach, and lift up to 50 pounds.
• Foundational understanding of basic electricity, including awareness of high- and low-voltage systems.
• Basic familiarity with circuit measurement tools such as a DVOM and introductory exposure to reading electrical schematics.
• Familiarity with basic hand and power tools, entry-level tire repairs, and basic vehicle alignments.
• Basic understanding of diagnostic workflows and troubleshooting under guidance.

Nice To Haves

• Ability to drive a non-commercial truck and trailer.
• Graduation from an accredited automotive repair school or program.
• 0–3 years of hands-on experience in an automotive shop or technical environment; recent graduates are welcome.
• Basic exposure to electric vehicle or hybrid frameworks.
• Experience working in a fast-paced startup environment.

Responsibilities

• Perform or assist with vehicle diagnosis, repairs, installations, and inspections at service centers, on mobile routes, or at remote locations.
• Learn to identify and explain Rivian’s product line, EV framework, tools, and accessories while working under the mentorship of senior technicians.
• Use technical resources and follow repair procedures while maintaining quality and safety.
• Conduct post-repair road tests to verify repair quality and operational safety.
• Assist with parts operations, including ordering, receiving, shipping, inventory tracking, and work order and expense reporting.
• Maintain detailed technical notes and documentation for completed and in-process repairs.
• Interact professionally with customers, families, third-party affiliates, and suppliers.
• Identify opportunities to improve processes, provide constructive feedback to mentorship leads, and participate in service campaigns or containment initiatives.
• Participate in required training, keep technical skills current, and maintain high-quality work with increasing independence.

Benefits

• Potential eligibility for an annual performance bonus.
• Paid vacation and paid sick leave.
• Life, medical, dental, vision, short-term disability, and long-term disability insurance benefits for eligible employees.
• Potential participation in Rivian’s 401(k) Plan, subject to eligibility requirements.
• Potential participation in Rivian’s Employee Stock Purchase Program, subject to eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED