Field Service Technician
Ecolab•Racine, WI
•$45,200 - $67,800•Onsite
About The Position
Ecolab's Nalco Water division is seeking a Field Service Technician to provide service and support for water treatment and disinfection systems across various industries. This role involves working independently in the field, building customer relationships, and delivering solutions that protect resources and improve operational performance. The technician will be responsible for tasks such as cooling tower cleaning, water disinfection, technical support, safety compliance, chemistry testing, equipment installation and maintenance, and operating hand/power tools.
Requirements
- High school diploma or equivalent
- 1 year of experience in water treatment or an industrial/mechanical environment
- Position requires a current and valid Driver’s License with no restrictions
Nice To Haves
- Associate’s degree or trade school certification
- Demonstrated mechanical aptitude
- Experience in water treatment or specialty chemical industry
- Familiarity with boilers, cooling towers, and wastewater treatment systems
- Proficiency with Microsoft Office Suite
Responsibilities
- Deliver expert service and support for cooling tower cleaning and water disinfection
- Provide technical support and escalate complex challenges as needed
- Build strong relationships with customers and promote best practices
- Ensure full compliance with safety policies and procedures
- Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts
- Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans
- Provide technical support to customers; identifying and resolving customer pain points, escalating as required
- Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts
- Execute cooling tower treatment programs and large-scale water disinfections
- Operate basic hand/power tools to complete service tasks
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Matching 401K
- Company-paid pension
- Stock purchase plan
- Paid parental leave
- Select discounted childcare resources
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
