Field Service Technician

American Superconductor • Westminster, MA

28d • $28 - $34 • Onsite

About The Position

The Field Service Technician will perform on-site installation and commissioning of SPS Degaussing systems for domestic and international customers. This role involves conducting failure analysis and root cause studies of component failures, training customers on operating and maintenance practices, and assisting Engineering & Manufacturing with factory testing. The technician will also interact with customer representatives to solve problems remotely and travel to customer sites as needed to ensure system reliability. Travel time is anticipated to be between 40-50%.

Requirements

• Technical or Engineering degree. Electrical/Mechanical Engineering is preferred.
• 1-3 years’ experience in an Electrical / Mechanical environment, and communication systems.
• Experience can be substituted for educational requirements.
• Working knowledge of electrical power circuits.
• Working knowledge of power electronics.
• Ability to read schematics.
• Computer knowledge in a Windows environment.
• Strong written and oral communication skills.
• Self-directed and motivated.
• Ability to work both in teams and independently.
• Medium voltage safety training required or must be completed prior to field assignments.
• Medium work with occasional heavy work up to 75 pounds.
• US Citizen

Responsibilities

• Perform failure analysis and root cause studies of premature component failures and formulate the actions necessary to match component reliability.
• Perform on-site installation and commissioning of SPS Degaussing systems for domestic and international customers.
• Train customer in operating and maintenance practices as appropriate for system type.
• Assist Engineering & Manufacturing with factory testing of new units.
• Interact with customer representatives to solve problems that need to be handled remotely.
• Travel to the customer site as necessary to maintain high reliability.
• Other duties assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree