Field Service Technician

Culligan UK limited

28d

About The Position

Culligan is seeking a motivated Field Service Technician to provide service to customers and keep water treatment systems in good working order. The role supports the company’s mission to give people access to cleaner, safer, better-tasting water. Ongoing training and development are provided, with structured training programmes and opportunities for career progression.

The working hours are Monday to Friday, 8:30 a.m. to 5:00 p.m. The technician works at client locations and visits the designated Service Centre weekly to replenish parts and supplies.

Requirements

• A full and valid driving licence with a maximum of 6 points.
• Ability to diagnose and resolve technical issues effectively.
• Strong DIY skills and experience using power tools.
• Excellent communication skills and the ability to build rapport with customers.

Nice To Haves

• Proven experience in plumbing or electrical fields; full training will be provided.

Responsibilities

• Carry out regular maintenance and repairs on water treatment systems.
• Install and troubleshoot equipment at clients’ locations.
• Manage service schedules efficiently to reduce customer downtime.
• Maintain accurate records of service visits and communicate issues or suggestions.
• Engage with customers to understand their needs and provide outstanding customer service.
• Visit the designated Service Centre weekly to replenish parts and supplies.

Benefits

• Monday–Friday working pattern.
• Small company van with private use option available.
• Uniform and tablet supplied.
• 23 days’ holiday plus bank holidays, increasing with long service.
• Enhanced maternity, paternity, shared parental and grandparent leave.
• Company pension scheme.
• Company sick pay.
• Shopping discounts with Perks at Work.
• 24-hour access to Employee Assistance Programme.
• Volunteering day.
• Employee support network and mental health assistance.
• Ongoing training and development, including structured training programmes.
• Opportunity for career progression.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed